Top Operations Manager Jobs in San Francisco Bay Area, CA

Build and own Mytra’s internal operating system, including information architecture, AI-assisted workflows, documentation, and cross-functional processes. Establish reliable handoffs from sales through deployment, surface dependencies and risks, translate between commercial, product, engineering, and operations teams, and drive adoption of scalable communication and documentation standards. Configure tools and automate workflows using AI-native approaches to turn tribal knowledge into repeatable operating infrastructure.

Own workforce strategy and capacity planning across Operations, translating forecasts into staffing and headcount plans. Lead implementation of a workforce management platform, build automated forecasting and scheduling processes, develop capacity and scenario models, and advise leadership on staffing, budgets, shrinkage, overtime, service levels, and intraday adjustments. Partner cross-functionally with Operations, Engineering, Data, Finance, and external vendors.

Own the Global Support organization’s annual operating plan, capacity, headcount, and cost models. Lead monthly and quarterly business reviews, develop reporting frameworks, validate metrics, and provide executive-level insights and recommendations. Partner cross-functionally with Support, Finance, Workforce Management, and People to improve productivity, staffing, cost-to-serve, vendor strategy, and customer experience. Use AI and self-service analytics tools to accelerate modeling, reporting, and operational decision-making.

Leads Sunrun’s Central Install Quality Review team and drives installation quality, consistency, and continuous improvement. Responsibilities include coaching staff, resolving escalated field quality issues, conducting root-cause analysis, improving the FIC app with AI and automation, developing quality training programs, and overseeing Channel Partners and License Holders through audits, reporting, and accountability processes.

Design, scale, and operate a global human-in-the-loop evaluation workforce. Own hiring pipelines, vendor strategy, workforce planning, QA, throughput and SLA tracking, inter-rater reliability, escalation and retraining workflows, and partner with product, engineering, and data teams to enable large-scale evaluation and clean data production.

Leads multiple fraud operations teams focused on disputes and compliance. Oversees people leaders and individual contributors, sets operational strategy, improves productivity, quality, service levels, and compliance, manages queue health, resolves escalated risk events, and drives cross-functional change. The role also supports recruiting, talent development, AI-enabled efficiency initiatives, Lean Six Sigma practices, and data-driven operational improvements.

Works in Flexport’s Office of the CEO to solve high-priority business problems across freight modes and regions. Responsibilities include building financial analyses and models, researching ambiguous issues, developing executive recommendations, visiting operational sites, managing business cadences, coordinating stakeholders, and transitioning into operating leadership roles. The position requires strong analytical judgment, concise communication, curiosity about global freight, compliance awareness, and willingness to work on-site.

Drives operational excellence through data analysis, dashboards, process improvements, and cross-functional project leadership. The role embeds with business units to manage day-to-day operations, investigate trends, answer strategic questions, implement workflows, coordinate stakeholders, track deliverables, and present insights to technical and non-technical audiences. It serves as a strategic partner to operations leadership in a fast-paced, ambiguous environment.

Manage daily imaging operations, optimize workflow and capacity planning, maintain imaging equipment and DR processes, support and train staff, coordinate chain-of-custody/security, and represent the branch on DMS operations and implementation calls.

Own operational reporting, diagnostic analysis, capacity planning, platform administration, system changes, process improvement, and cross-functional program execution. Partner with Product, Engineering, workforce planning, vendors, training, and quality teams to improve operational performance. Lead accountability mechanisms, roadmap alignment, AI and automation initiatives, and scaled delivery while mentoring teammates and influencing without formal authority.

Owns commercialization and new product introduction for products and features, from product handoff through launch and post-launch tracking. Partners with executives on pricing, commercial readiness, and launch health; defines success metrics and optimizes processes. Leads M&A go-to-market diligence and post-acquisition integration while coordinating Product, Engineering, Sales, Marketing, Finance, and Corporate Development. The role requires strategic planning, program management, executive communication, and SaaS commercialization expertise.

Leads global operations by setting organizational direction, coordinating functional managers, transitioning regional activities, measuring performance, and improving revenue, expenses, profitability, and margins. Builds global partnerships, supports client onboarding and transitions, ensures consistent operational processes, communicates with stakeholders, and maintains compliance with information governance, HIPAA, privacy, and corporate integrity requirements.

Lead GTM strategy and operations for Global Sales: design segmentation, territory and coverage models, build data-driven investment cases, analyze funnel performance, own WBR/MBR cadence and dashboards, run cross-functional projects from PRD to launch, and champion AI and automation to increase sales productivity.

The Partner Operations Manager will optimize and manage operations for channel and indirect revenue, supporting partner deals and ensuring compliance with GTM strategy.

Leads project administration operations, billing integrity reviews, ERP migration support, SOP and workflow ownership, contract and commercial documentation, and performance management for a seven-person team. The role identifies billing gaps, improves processes, trains staff on ERP workflows, coordinates with project managers and accounting, tracks contracts and change orders, and ensures compliance documentation is complete. It serves as the functional operations voice during ERP implementation while maintaining accountability for data accuracy, billing processes, and administrative standards.

Lead a team of 10-15 PLM analysts delivering PLM services. Manage ticket-based workflows to meet SLAs and quality targets, define and automate KPIs, map and improve processes, perform root-cause analysis, conduct data analytics and reporting, and coordinate with engineering, PLM, and supply chain stakeholders while resolving escalations.

Own day-to-day annotation operations: reporting, Encord pipeline management, throughput and quality metrics, automation of runbooks, people management (hiring, payroll, performance), and vendor/partner coordination to keep labeling projects flowing predictably.

Lead and execute high-priority cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; research markets and opportunities; identify operational problems and implement solutions; own projects end-to-end and deliver measurable business outcomes.

Lead and improve FCM operating model for listed derivatives by designing scalable processes, controls, and tooling. Drive launch readiness, automation, vendor management, and cross-functional initiatives while monitoring operational stability, reporting, and regulatory requirements in a high-stakes regulated environment.

Own and build GTM systems, automation, and AI agent workflows across marketing, sales, and customer success. Design integrations and data models (BigQuery, Salesforce, HubSpot), create internal tools with Claude Code, eliminate manual work across GTM and G&A, and measure system performance to drive pipeline, retention, and operational efficiency.

Lead Operations & Service departments to ensure quality installations, client satisfaction, fiscal responsibility, and operational excellence. Manage staffing, forecasting, project delivery, warehouse operations, safety, and cross-functional collaboration to drive revenue growth and service performance for building technology and security integration projects.

Plan and execute North American field marketing and ABM programs—executive events, partner activities, webinars, and digital campaigns—aligned with Sales and Customer Success to generate, influence, and accelerate pipeline. Manage vendors, budgets, logistics, measurement of attribution and ROI, and build repeatable playbooks to scale programs.

The Operations Manager oversees government contracts, manages team performance, and provides training while ensuring quality service delivery and team development.

Lead AI-informed workforce capacity planning and forecasting for Compliance Operations. Partner with Finance, Legal, and Ops to build scenario-based staffing models, cost and OpEx forecasts, and drive opportunities from analysis through execution. Communicate capacity risk and regulatory readiness to senior leadership and act as a WFM center of excellence across adjacent teams.

This role involves project management, data analysis, strategic thinking, and supporting cross-functional teams in a high-performance environment.