The Technical Recruiter will partner with company leaders to build Engineering, Product & Design teams, optimize hiring processes, and engage with top talent.

The role of a Senior Technical Sourcer involves sourcing and attracting high-quality technical talent for engineering positions, collaborating with engineering leaders to build teams and improve hiring outcomes.

Lead and scale global IT operations, define multi-year IT roadmap, automate SaaS provisioning and workflows, enforce security/compliance (SOC 2/ISO27001), partner with security and internal tools, manage vendors and budgets, and build metrics for IT performance.

Lead and scale end-to-end procurement: optimize processes, negotiate vendor terms, onboard suppliers, track savings, build automation and AI-enabled workflows, and partner cross-functionally to align procurement with business priorities.

Negotiate commercial agreements, build legal resources, contribute to strategic initiatives, and communicate legal guidance to non-legal stakeholders.

Lead the Research product roadmap for Decagon's conversational AI platform. Define model requirements, partner with engineering and infra to build training, evaluation, and experimentation systems, engage customers and external partners, and drive end-to-end initiatives from discovery through launch and adoption.

Own and build distributed training and inference platforms for LLMs and multimodal models, implement production training algorithms and inference optimizations, design multi-provider routing and failover, build evaluation/experimentation infrastructure, lead cross-functional initiatives, mentor engineers, and improve latency and cost efficiency.

Decagon seeks a Solutions Architect to guide enterprise clients in integrating their AI platform, ensuring business value through technical expertise.

Design and operate production infrastructure for high-scale systems, implementing services, optimizing performance, and improving developer tools.

Drive strategic clarity and operational excellence within the Product and Design organization by optimizing processes and facilitating decision-making.

Design and operate production infrastructure for high-scale, low-latency systems. Own and optimize services, supporting CI/CD practices and incident response.

The role entails working closely with the Founders and Execs to address strategic challenges, drive initiatives, and build scalable processes to support growth.

Drive measurement, experimentation, and analytical frameworks across product and engineering. Build scalable datasets, metrics, pipelines, and dashboards; analyze ML and LLM performance; surface operational risks and reliability insights; and influence product and infrastructure strategy through clear, data-driven recommendations.

Manage the full sales cycle for enterprise accounts, generating pipelines, fostering relationships with key stakeholders, and closing high-value deals.

As a Staff Research Engineer, you'll develop and optimize conversational AI models, lead research initiatives, mentor engineers, and integrate models into production systems.

The System Integrator Partner Lead will design and scale partnership programs focusing on G/SI partners, driving revenue and market growth.

Lead relationships with cloud and AI partners, drive commercial negotiations, and develop partner programs to enhance revenue and customer outcomes.

Lead the development of models and algorithms for voice agents, focusing on improving conversational capabilities and integrating solutions in production. Mentor team members and drive initiatives to optimize for efficiency and user satisfaction.

Design and build AI agents, solve complex customer interactions, and drive customer retention by experimenting with text and voice models.

Lead end-to-end deal structuring and pricing for enterprise opportunities, develop pricing and packaging strategy, build scalable deal desk processes, analyze pricing/deal data, and partner with Sales, Finance, and Legal to align deal economics and contracts.