Founder's Associate

What you'll do

• Work directly with the co-founders and other members of the senior team on a variety of projects and tasks: from presentations and spreadsheets, to basic reporting and various growth initiatives
• Research: ranging from customer research to identifying new opportunities to supporting strategic decisions
• Track the ROI of various growth channels to improve resource allocation and identify new growth curves
• Design, release, and improve a careers page to attract the next wave of Encord talent
• Ensure we keep our start-up atmosphere as we scale: plan and coordinate activities and events (e.g. team outings, in-office events)
• Be an integral part in growing the business — support Encord's presence on social media, conferences, and more
• Crunch numbers on customers' usage of the product to help inform our Customer Success team's quarterly success planning

Who we're looking for

A do-er with a founder's mentality — comfortable rolling up your sleeves for anything from an internal slide deck to a client demo, and energised by building something from the ground up
You take end-to-end ownership of broad, ambiguous problems and think from first principles to get to a result — without needing hand-holding
Obsessed with outcomes: you work best when given a goal and the autonomy to find a way there, iterating scrappily and resourcefully until it's done
Entrepreneurial and comfortable context-switching rapidly — a candidate interview, an Excel model, and a vision-pitch draft might all land in the same afternoon
Detail-oriented and proactively communicative — your team is always up to date, things rarely slip, and you're already thinking three steps ahead

Experience requirements

2+ years in a high-intensity, high-velocity environment — early-stage startup (founding team or first 20 employees), top-tier management consulting, investment banking, private equity, or a similarly demanding, execution-focused setting
Demonstrated ability to take an ambiguous brief, structure the problem, and drive it to a high-quality output end-to-end
Strong analytical and quantitative skills — comfortable building Excel or Google Sheets models, analysing product usage data, tracking growth metrics, and drawing actionable conclusions from numbers
Excellent written and verbal communication skills, with the ability to produce polished decks, memos, and external-facing materials quickly and to a high standard
Proven track record of managing multiple workstreams simultaneously without dropping the ball
Bonus: prior exposure to B2B SaaS or AI/ML; experience supporting a founder or C-suite executive directly; familiarity with GTM functions such as marketing, sales ops, or customer success

What we offer

• Competitive salary, commission, and equity in a hyper-growth business
• Strong in-person culture: most of our team is in the office 3+ days a week
• Generous holiday allowance + public holidays
• Annual learning and development budget
• Paid trips to visit prospects, attend conferences, and host events across the UK, Europe, and US
• Company lunches twice a week
• Monthly socials & bi-annual off-sites