Imaging Operations Manager

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a highly motivated Imaging Operations Manager to join our Business Operations team. In this role, you will be responsible for overseeing end-to-end imaging workflows, driving site financial performance (revenue and margin), and leading a multi-shift team to ensure 100% compliance with security and chain-of-custody protocols. You will act as a key liaison for implementations, ensuring our imaging standards are practiced with precision while maintaining high facility performance and capacity.

What You’ll Do

In this role, you will:

• Lead, optimize, and excite the entire imaging operations culture from top to bottom: Manage all site activities across multiple shifts, analyzing workflow performance to ensure direct reports are coached effectively on key performance indicators and output deliverables.

• Drive financial and capacity excellence: Maintain site financials to drive positive revenue trends while managing capacity planning, including throughput, system utilization, and disaster recovery processes.
   

• Ensure operational compliance and security: Guarantee all processes align with organizational security policies and local labor laws, maintaining an accurate work forecast and an audit-ready environment.

What You’ll Bring

The ideal candidate will have:

• 5–7 years of experience in computer operations, document imaging environments or 3PL.
   

• Strong knowledge of imaging software (such as Kofax).

• Leverage advanced Excel and Google Sheets functions to interpret and manipulate high - volume data.

• Proven ability in people leadership, specifically managing large teams, of 50 - 100 members, across multiple shifts and driving stakeholder engagement.

• Lean Six Sigma, CDIA+, PMP is a plus.

• Bachelor’s degree in Business, Computer Science, or a related field (or equivalent industry experience).
   

What We Offer

• Salary details: Compensation is DOE
   

• Shifts: 100% Onsite; overseeing 3 shifts. Must be accessible and hands on with all 3 shifts.
   

• Location: 4117 Pinnacle Point Drive, Dallas, TX.
   

• Paid time off/holidays to support work-life balance.

• Comprehensive health, wellness, and retirement plans.

• Opportunities for continuous learning and professional growth through our development programs.

Call to Action

Join us at the Mountain, where our culture and values are practiced and respected every day.

US: Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions.