At Veracyte, we offer exciting career opportunities for those interested in joining a pioneering team that is committed to transforming cancer care for patients across the globe. Working at Veracyte enables our employees to not only make a meaningful impact on the lives of patients, but to also learn and grow within a purpose driven environment. This is what we call the Veracyte way – it’s about how we work together, guided by our values, to give clinicians the insights they need to help patients make life-changing decisions.
Our Values:
- We Seek A Better Way: We pursue bold ideas, embrace complexity, and keep pushing forward.
- We Make It Happen: We act with urgency, deliver with excellence, and always find a way.
- We Are Stronger Together: We engage with empathy, align around what's best for Veracyte, and celebrate as one team.
- We Care Deeply: We show up with integrity, kindness, and respect for one another.
Veracyte is seeking an experienced Software Development Manager to lead the engineering team responsible for our AI-powered Billing Automation platform. This team builds and operates software that improves laboratory billing, reimbursement, claims processing, and other revenue-cycle workflows through cloud-native applications, enterprise integrations, workflow automation, and artificial intelligence.
The Software Development Manager will be accountable for the team’s people leadership, technical direction, execution, and operational performance. This leader will establish effective engineering practices, develop a high-performing team, and ensure the predictable delivery of secure, reliable, and maintainable software.
You will partner closely with Product Management, Revenue Cycle Management, Finance, Laboratory Operations, Data & AI, Enterprise Applications, Architecture, and CloudOps. Together, these groups identify business needs and deliver software that reduces manual effort, improves billing accuracy, accelerates reimbursement, and increases operational efficiency.
The ideal candidate is, first and foremost, an accomplished software engineering manager with a strong record of developing engineers and delivering complex enterprise software. Experience with healthcare billing, revenue-cycle management, or AI-enabled products is valuable but not required.
This is a hybrid role based out of our San Diego, CA or South San Francisco, CA office. We may also be open to remote for the ideal candidate.
Key Responsibilities:
- Lead, mentor, and grow a high-performing software engineering team responsible for Veracyte's AI-Powered Billing Automation platform.
- Define and execute the engineering roadmap in partnership with Product Management, Revenue Cycle Management, Finance, Laboratory Operations, Data & AI, and Architecture.
- Deliver secure, scalable, and highly available cloud-native applications, APIs, and AI-enabled services supporting laboratory billing, reimbursement, claims processing, and revenue cycle workflows.
- Define the technical strategy for applying AI to billing automation, balancing innovation with reliability, security, regulatory compliance, and measurable business outcomes.
- Partner with AI engineers, data scientists, and business stakeholders to identify and prioritize opportunities for intelligent automation across the revenue cycle.
- Lead the development of AI-powered capabilities such as intelligent document processing, claims validation, exception handling, payer rule interpretation, coding assistance, workflow orchestration, and operational copilots.
- Design and implement integrations with enterprise platforms including ERP, CRM, laboratory information systems (LIS), electronic medical record (EMR/EHR) systems, clearinghouses, payer systems, and AI platforms.
- Establish engineering best practices for integrating generative AI and machine learning into production systems, including evaluation, monitoring, governance, observability, and human-in-the-loop workflows.
- Drive engineering excellence through modern software development practices including CI/CD, Infrastructure as Code (IaC), automated testing, code quality, security, and platform observability.
- Ensure applications meet performance, reliability, scalability, and compliance requirements while protecting sensitive healthcare and financial data.
- Collaborate with CloudOps and Platform Engineering to optimize AWS infrastructure for availability, performance, security, and cost efficiency.
- Establish engineering and operational KPIs that measure software quality, AI solution effectiveness, delivery predictability, and business impact.
- Foster a culture of ownership, experimentation, innovation, continuous learning, and responsible AI adoption.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
- 6+ years of software engineering experience, including 3+ years managing software development teams.
- Demonstrated success hiring, developing, and retaining high-performing engineers while managing performance, career growth, and team effectiveness.
- Proven experience leading the design, delivery, and operation of enterprise software, including cloud-native applications, APIs, distributed systems, and systems integrations.
- Strong knowledge of modern engineering practices, including architecture and design, automated testing, CI/CD, Infrastructure as Code, security, observability, and production support.
- Experience managing the complete software development lifecycle while balancing feature delivery, software quality, technical debt, reliability, and long-term architectural needs.
- Demonstrated ability to improve engineering execution, delivery predictability, and operational performance using iterative development practices and meaningful metrics.
- Excellent communication, stakeholder-management, organizational, and problem-solving skills, with the ability to collaborate across technical and business teams.
Preferred Qualifications:
- Experience delivering software for healthcare operations, revenue-cycle management, laboratory billing, claims processing, reimbursement, coding, or payer integrations.
- Experience delivering AI-enabled products, intelligent automation, document processing, operational copilots, or workflow-orchestration solutions in production.
- Familiarity with generative AI and machine-learning technologies, including LLMs, retrieval-augmented generation, vector search, AI agents, model evaluation, and human-in-the-loop workflows.
- Experience integrating AI services or frameworks such as Amazon Bedrock, OpenAI, Anthropic, Azure OpenAI, LangGraph, LangChain, Semantic Kernel, or similar technologies.
- Familiarity with healthcare regulations, standards, and transactions such as HIPAA, HL7, FHIR, X12, CPT, and ICD-10.
- Experience with laboratory systems and workflows or enterprise platforms such as SAP, Salesforce, Workday, Oracle, clearinghouses, and electronic health record systems.
- Experience modernizing legacy applications, leading distributed or hybrid teams, or working in regulated healthcare, diagnostics, life sciences, or medical-device environments.
- Relevant AWS certification, such as Solutions Architect, Developer, or DevOps Engineer.
#LI-Hybrid
The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience, skillset, geographic location, industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
What We Can Offer You
Veracyte is a growing company that offers significant career opportunities if you are curious, driven, patient-oriented and aspire to help us build a great company. We offer competitive compensation and benefits, and are committed to fostering an inclusive workforce, where diverse backgrounds are represented, engaged, and empowered to drive innovative ideas and decisions. We are thrilled to be recognized as a 2024 Certified™ Great Place to Work® in both the US and Israel - a testament to our dynamic, inclusive, and inspiring workplace where passion meets purpose.
About Veracyte
Veracyte (Nasdaq: VCYT) is a global diagnostics company whose vision is to transform cancer care for patients all over the world. We empower clinicians with the high-value insights they need to guide and assure patients at pivotal moments in the race to diagnose and treat cancer. Our Veracyte Diagnostics Platform delivers high-performing cancer tests that are fueled by broad genomic and clinical data, deep bioinformatic and AI capabilities, and a powerful evidence-generation engine, which ultimately drives durable reimbursement and guideline inclusion for our tests, along with new insights to support continued innovation and pipeline development. For more information, please visit www.veracyte.com or follow us on LinkedIn or X (Twitter).
Veracyte, Inc. is an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability status. Veracyte participates in E-Verify in the United States. View our CCPA Disclosure Notice
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Veracyte South San Francisco, California, USA Office
South San Francisco, CA, United States
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