Product Director, Payment Fraud - Relocation to Singapore Required

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 676,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

This role will be part of Airwallex’s Risk Platform team, building out our Anti-Fraud capabilities to protect our customers from Payment fraud. You will be responsible for developing and implementing strategies to prevent, detect, and mitigate fraud within our products and services at global scale, as well as leading Fraud-related product initiatives from ideation to launch. You will bring a fraud product to market, and productise a fraud product add on service for Airwallex to better serve our customers. 

Responsibilities:

• Lead the strategy for our Payment fraud products and prioritise the roadmap for key features and capabilities

• Work with commercial strategy teams to develop and enrich our customer facing fraud management offerings

• Oversee the product lifecycle of our fraud prevention capabilities and tools for our risk analytics and operation teams and customers

• Work with the risk analytics team to develop and implement fraud detection and prevention solutions, and monitor their effectiveness

• Lead cross-functional teams, including engineering, data science, legal and compliance teams to develop market leading products that align with business objectives and regulatory requirements.

• Manage Airwallex’s team of Fraud Analysts and ensure proactive monitoring of fraud metrics, identification of patterns and trends, and gathering of insights to improve fraud prevention strategies and tooling.

Requirement:

• 7 to 15 years of overall professional experience

• 5+ Years of experience in Payments Fraud or Payments Risk Management

• Experience in product management, go-to-market propositions, product design, product planning and development

• Excellent analytical, problem-solving, and communication skills

Additionally, you should have:

• Demonstrated high academic achievements across your Bachelor’s or higher degree in a STEM field

• Experience in Fintech or other domains with high conceptual complexity

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.