PayJoy Logo

PayJoy

Senior Public Relations Manager

Posted 4 Days Ago
Be an Early Applicant
Hybrid
San Francisco, CA, USA
Senior level
Hybrid
San Francisco, CA, USA
Senior level
The Senior Public Relations Manager will lead global PR strategy, manage media relationships, develop compelling storytelling, and oversee crisis management to enhance PayJoy's reputation across key markets.
The summary above was generated by AI
About PayJoy
 
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
 
This role

The Senior Public Relations Manager is responsible to lead the global public relations and communications strategy to strengthen the company’s reputation and visibility across key markets building strong media relationships managing regional agencies and developing impactful storytelling that highlights PayJoy’s mission innovation and social impact while ensuring consistent messaging and effective reputation management worldwide.

Key responsibilities

    • Develop and execute global PR strategy: Craft a cohesive media and communications strategy that amplifies PayJoy’s mission and business momentum across key markets.

    • Media relations: Build and maintain strong relationships with top-tier business, technology, fintech, and social-impact journalists globally and regionally.

    • Storytelling and thought leadership: Partner with the executive team to develop compelling storylines, op-eds, and speaking opportunities that highlight PayJoy’s innovation and impact.

    • Crisis and reputation management: Anticipate potential issues, manage responses, and ensure timely, aligned communication during critical moments.

    • Press materials and content creation: Write press releases, Q&As, briefing docs, and backgrounders that clearly articulate PayJoy’s narrative and results.

    • Event and speaking support: Support media visibility and executive participation in major fintech, technology, and social-impact forums.

    • Agency management: Manage and collaborate with PR agencies across regions to ensure consistent quality and strategic alignment.

    • Measurement: Track, analyze, and report on PR performance metrics to continuously optimize communication effectiveness.

Qualifications

    • Bachelor's degree or studying in a field related to Social Marketing.

    • 7+ years of experience in public relations, communications, or corporate affairs (preferably in fintech, financial services, or technology).

    • Proven track record of building positive media coverage in global and regional markets.

    • Exceptional writing, storytelling, and message-development skills in English (Spanish or Portuguese a plus).

    • Strategic thinker with a bias for execution and comfort in fast-paced, high-growth environments.

    • Experience working cross-functionally with senior leaders and external partners.

    • Strong understanding of the intersection of technology, financial inclusion, and emerging markets.

Benefits

  • 100% Company-funded health insurance for employee and immediate family
  • Company-funded employee life and disability insurance
  • $2,000 annual Co-working Travel perk
  • $2,000 annual Professional Development perk
  • $340 Monthly Commuter benefit
  • 401k contribution of 3% of salary (up to IRS limits)
  • Headphone benefit, home office equipment allowance and wellness perks
  • Catered lunches
  • 20 paid vacation days, unlimited sick leave

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
 
PayJoy Principles
 
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

HQ

PayJoy San Francisco, California, USA Office

655 4th St, San Francisco, CA, United States, 94107

Similar Jobs

Yesterday
In-Office
San Leandro, CA, USA
142K-236K Annually
Senior level
142K-236K Annually
Senior level
Agency • Artificial Intelligence • Cloud • Internet of Things • Software • Automation
The Senior Manager, Public Relations will lead PR initiatives focused on enhancing AVEVA’s profile in the Americas, particularly in California. This includes managing agency relationships, developing integrated PR plans, and measuring performance across key communications moments and media engagements.
Top Skills: CommunicationsMarketingPublic Relations
12 Days Ago
In-Office
San Francisco, CA, USA
Senior level
Senior level
Cloud • Software • Analytics
The Senior Public Relations Manager at NiCE will lead PR strategies, enhance brand visibility, manage media relations, and develop content to align with marketing goals, focusing on AI-driven customer experience.
Top Skills: Corporate CommunicationsMedia RelationsPr Strategy
12 Days Ago
In-Office
San Francisco, CA, USA
118K-206K Annually
Senior level
118K-206K Annually
Senior level
News + Entertainment
Lead PR strategies for Beast Industries' consumer goods, building media relationships, securing coverage, and collaborating with marketing teams.
Top Skills: Consumer MediaDigital PlatformsPr Strategies

What you need to know about the San Francisco Tech Scene

San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.

Key Facts About San Francisco Tech

  • Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Google, Apple, Salesforce, Meta
  • Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
  • Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
  • Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account