Top IT Jobs in San Francisco Bay Area, CA

Provide Tier 1/2 corporate IT support via Zendesk/Slack/email, manage user lifecycle across SaaS (Google Workspace, Slack, Rippling, Zendesk), support MFA/SSO, assist with endpoint security/MDM, maintain asset inventory, and help with compliance (HIPAA, HITRUST) audits and documentation.

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Lead and develop an End User Services/Helpdesk team delivering IT support across a hybrid SaaS environment. Oversee day-to-day operations, SLAs, KPIs, incident escalation, vendor/licensing management, and cross-functional collaboration with infrastructure and security to improve service delivery and employee productivity in a regulated financial environment.

Provide advanced end-user technical support and act as an escalation point. Administer IT infrastructure (user accounts, access control), onboard new hires, manage assets, document processes, train users and junior staff, lead small-medium IT projects, and improve IT support processes across macOS and Windows environments.

Lead regional Corporate IT Operations to deliver employee IT support, oversee service desk, office launches/decommissions, vendor/procurement management, partner with InfoSec and IT Engineering, monitor IT KPIs, mentor teams, and apply AI to improve workflows and service delivery.

Manage IT infrastructure, operations, helpdesk, cybersecurity, compliance (HIPAA), vendor and project management, budgeting, staff supervision, training, and support of EHR/dental practice systems to ensure reliable, secure technology services.

Lead and grow the IT team, develop and document IT policies, manage onboarding and endpoint/cloud services, oversee vendor relationships, budgeting and procurement, ensure security and compliance (ISO/SOC2), and implement SSO and domain rebranding.

Supervise onsite IT support and managed service desk operations, ensure SLAs, manage vendor relationships, oversee asset/change management, support application, network/telephony, AV and infrastructure refreshes, assist Director of IT during outages and projects, support audits, compliance, and M&A activities.

Provide high-touch helpdesk support for Mac and Windows users, maintain office tech (printers, Zoom Rooms, Wi‑Fi), onboard/offboard employees, manage laptop logistics and asset tracking, operate cloud services (Google Workspace, Azure AD/M365, Slack, Okta, Jira, Zoom), coordinate workplace and InfoSec activities, and write and maintain runbooks and SOPs to standardize processes.

Provide Tier 1 and Tier 2 IT support across macOS, Windows, and mobile; manage onboarding/offboarding, device provisioning, IAM and MDM systems; maintain hardware inventory and licenses; support Slack/Zoom and office network/A/V; document procedures and collaborate with Security.

Provide systems administration and engineering for Windows Server environments, Active Directory, SCCM/SMS, and clustered SQL. Support virtualization, storage (NetApp), backups, Citrix, and application architecture; document standards and operate independently within a team.

Lead global IT infrastructure and security for MISUMI Americas: finish integration (identity, M365 migration, SIEM, endpoint security), run IT operations and support SLAs, manage Entra ID, Intune, Slack, and M365, own vendor relationships and budget, mentor a distributed team, and drive long-term SOC and platform strategy.

Lead day-to-day IT support operations including endpoint lifecycle, onboarding/offboarding, inventory and procurement, and SaaS administration. Serve as senior escalation for complex macOS/Windows and identity issues, improve processes and documentation, manage specialized assets, and partner with finance/legal/security to ensure accurate, secure IT workflows and strong employee experience.

Lead internal IT operations including provisioning/deprovisioning, device and SaaS tool management, vendor procurement, basic security hygiene (SSO, access and device policies), onboarding/offboarding, incident response, and building runbooks and tooling to reduce recurring issues.

Manage company devices, provisioning, lifecycle, and SaaS accounts; administer SharePoint and shared drives; implement IT security (MFA, endpoint controls); provide day-to-day support; coordinate vendors; develop IT policies, SOPs, and automation to scale internal IT operations.

Provide advanced IT support for engineering teams by owning tooling and platforms, supporting developer hardware, managing endpoints and MDM, troubleshooting Mac/Windows/Linux systems, automating tasks, ensuring security/compliance, and documenting procedures while participating in live support channels and collaborating with engineering and IT partners to improve workflows.

Provide hands-on IT support for NYC employees, manage onboarding/offboarding, administer Google Workspace, Okta, MDM, and SaaS tools, troubleshoot hardware/software/A/V, maintain asset inventory, drive automation and process improvements, and collaborate with security and engineering to ensure reliable, secure workplace technology.

Lead multi-site IT operations for a 250-person healthcare nonprofit, managing a 6–8 person IT team, cloud and workplace environments, security and HIPAA privacy programs, vendor and vCISO relationships, disaster recovery, IT budgeting, and compliance/audit support.

Lead and manage the deployments team, enforce processes, provide technical guidance for Windows/Mac setups, MDM, onboarding/offboarding, inventory, automation (ImmyBot), vendor repairs, and client-facing escalations.

Provide hands-on, front-line IT support and device management for staff and visitors, manage tickets and Google Workspace provisioning, maintain inventory and access control (Brivo), support events and office operations, and document solutions to improve user experience.

Provide first-line remote IT support: triage and resolve tickets, troubleshoot hardware/software/connectivity across Windows and macOS, manage AD and Microsoft 365 accounts, support VPN/DNS/TCP-IP networking, maintain knowledge base documentation, and escalate complex issues with context.

Provide on-site Tier 2 IT support for San Francisco and Bay Area offices, handling hardware, OS, SaaS, networking, user identity/access, onboarding/offboarding, AV and device provisioning. Resolve and document incidents in a ticketing system, participate in on-call rotation, maintain asset inventory and documentation, collaborate on IT projects, and promote security-first operations and self-service documentation.

Administer and support IT operations automation for ClaimsXM. Maintain and troubleshoot automation workflows and related infrastructure, collaborate with stakeholders, and ensure systems operate within required US-based work and citizenship constraints.

Lead and build Distyl's global IT organization, owning strategy, security controls, compliance (SOC 2, ISO, GDPR, HIPAA), identity and endpoint management, SaaS governance, office and global infrastructure, and hands-on execution to scale employee technology and support enterprise customers.

Provide first-line remote technical support to students and parents for devices and learning platforms via email, chat, ticketing, and phone. Troubleshoot hardware/software/connectivity across Mac, Windows, iOS, and Chromebooks, escalate complex issues, maintain knowledge base articles, and report on ticket volume and trends. Weekend coverage and clear written communication required.