Top IT Jobs in San Francisco Bay Area, CA

Lead and develop an End User Services/Helpdesk team delivering IT support across a hybrid SaaS environment. Oversee day-to-day operations, SLAs, KPIs, incident escalation, vendor/licensing management, and cross-functional collaboration with infrastructure and security to improve service delivery and employee productivity in a regulated financial environment.

Lead regional Corporate IT Operations to deliver employee IT support, oversee service desk, office launches/decommissions, vendor/procurement management, partner with InfoSec and IT Engineering, monitor IT KPIs, mentor teams, and apply AI to improve workflows and service delivery.

Provide Tier 1 IT support, manage employee onboarding/offboarding and hardware lifecycle, maintain IT documentation and knowledge base, assist with access reviews and legal hold processes, support Jira administration, handle IT procurement/expenses, and communicate IT changes to users.

Provide Tier 1/2 corporate IT support via Zendesk/Slack/email, manage user lifecycle across SaaS (Google Workspace, Slack, Rippling, Zendesk), support MFA/SSO, assist with endpoint security/MDM, maintain asset inventory, and help with compliance (HIPAA, HITRUST) audits and documentation.

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Own and scale day-to-day IT operations across office and lab sites: troubleshoot hardware, OS, software, and network issues; provision laptops/accounts and enroll devices in MDM; enforce MFA and security best practices; maintain Wi‑Fi and network stability; rack and cable equipment; write runbooks and KB articles; automate routine tasks with scripting; coordinate with vendors and consultants to support security compliance.

Provide Tier 2/3 IT support and escalations, architect and automate internal IT systems (especially macOS), manage MDM/RMM and identity systems, handle procurement and asset management, document processes, and optimize IT operations using scripting and AI-driven automation.

Provide first-line technical support across macOS, Windows, and iOS devices; manage Help Desk tickets end-to-end; provision equipment and onboard new hires; administer Office 365, Atlassian, and Meraki; document resolutions and support executives with white-glove service.

Lead and build Plaud's central IT function across SF and Asia. Own identity/SSO, MDM, and core SaaS stack; execute Feishu-to-Slack/Notion migrations with zero downtime; implement automated joiner/mover/leaver provisioning, MFA, and least-privilege access; run IT service desk, asset lifecycle, and onboarding/offboarding with SLAs and AI ticket deflection.

Provide white-glove internal IT support: troubleshoot helpdesk tickets, provision and secure macOS devices with MDM and security tooling, maintain office A/V and network equipment, manage onboarding/offboarding workflows, document runbooks, and communicate policies while improving IT and security operations.

Provide onsite IT support, maintain and secure network and hardware across multiple campuses, administer user accounts and device management (Google Workspace, Jamf), troubleshoot systems and AV, manage asset inventory, and collaborate with staff to minimize downtime and support educational goals.

Lead IT strategy and operations, overseeing network, communications, infrastructure, internal/external systems, IT staff and PM teams. Manage vendor relationships, cybersecurity, disaster recovery, NIST compliance, change control, Microsoft (on-premise/hybrid and Azure) services including SharePoint and Office 365, budgeting, and technology selection to meet business needs.

Provide front-line phone and on-site technical support for clients, troubleshoot hardware and software (Windows/macOS, MS Office), log and manage tickets in ConnectWise, escalate and coordinate with third-party providers, perform audits, and maintain documentation and customer communications.

Lead Corporate IT support for employees and executives, resolving complex identity and SaaS issues, owning major operational programs (onboarding, executive support, M&A), mentoring junior engineers, driving automation to eliminate recurring failures, and partnering with Security, People, and Finance on access, incidents, and compliance.

Provide 2nd/3rd shift IT support for a remote workforce, focusing on macOS and Apple device troubleshooting, Google Workspace and Okta administration, MDM and asset management, ticketing, documentation, AI-enabled workflow automation, and collaboration with IT/security for endpoint hygiene and incident escalation.

Provide hands-on end-user IT support: troubleshoot OS/software, respond to tickets, apply patches, manage user accounts via Okta, configure MDM-managed mobile devices, and support Slack and Google Workspace integrations.

Own corporate IT end-to-end: employee lifecycle (onboarding/offboarding), device and identity management, first-line internal support, partner with Engineering and Security, and script/automate provisioning and routine work to scale IT.

Provide day-to-day IT operations for 50–60 clients, focusing on onboarding/offboarding, tech procurement, ticket response via email/Slack/meetings, documentation maintenance, process improvement, and co-facilitating client security training.

Provide Tier 1 and Tier 2 IT support for a remote workforce: troubleshoot hardware, macOS, software, identity and SaaS issues; manage onboarding/offboarding, user access (SSO/MFA), device provisioning, asset inventory, and SaaS administration; create documentation; support IT projects and process improvements to enhance employee experience and security.

Provide onboard IT systems support, maintenance, monitoring, backups, inventory, hardware shipping/receiving, equipment repairs, user support and training, and escalate issues to the IT Officer while maintaining security and service standards.

Hands-on IT Manager responsible for day-to-day IT operations and support for Neon Redwood and clients: administer cloud and identity infrastructure, implement endpoint security and compliance controls, manage device lifecycle and onboarding/offboarding, assist incident response, conduct vendor evaluations, support office networking and physical security, and enable AI tooling with security guardrails.

Provide technical support and troubleshooting for IT systems, respond to user incidents, monitor system health, escalate complex issues, document resolutions, and assist with system maintenance and deployments.

Manage multi-site IT support operations for a manufacturing organization: lead L1/L2 teams, resolve hardware/software issues, oversee infrastructure, enforce cybersecurity, coordinate vendors, manage imaging and deployments, document systems, and align IT with production goals.

Provide front-line IT service desk support for global employees: triage and resolve tickets, manage Okta and Google Workspace lifecycles, deploy and troubleshoot macOS and mobile devices via Jamf, support VPN/Cloudflare One remote access, use AI tools to automate workflows, assist onboarding/offboarding, and train employees on technologies.

Hands-on individual contributor managing macOS and Windows endpoints, enforcing CIS controls with Jamf and Intune, scripting Automox Worklets (Bash/PowerShell), automating identity and SaaS provisioning, administering AWS/Azure IAM, owning help desk tickets (L1/L2), and driving workflow automation and continuous improvements.