Top IT Jobs in San Francisco Bay Area, CA

Provide Tier 1/2 support for macOS/Windows and cloud SaaS, manage onboarding/offboarding and IAM (SSO/MFA), administer MDM, document and resolve ITSM tickets, maintain assets/licenses, and drive automation and AI-based process improvements.

Provide first-level technical support for managed-services clients via phone and web tickets. Troubleshoot, record, resolve, or escalate incidents, manage user accounts, and communicate ticket status within SLAs. Maintain punctual attendance and improve technical and customer-service skills.

Provide hands-on IT support for NYC employees, manage onboarding/offboarding, administer Google Workspace, Okta, MDM, and SaaS tools, troubleshoot hardware/software/A/V, maintain asset inventory, drive automation and process improvements, and collaborate with security and engineering to ensure reliable, secure workplace technology.

Serve as the primary US IT contact, providing first-line support, managing helpdesk tickets, configuring and imaging devices via Workspace ONE, handling onboarding/offboarding and device lifecycle, maintaining IT asset records, and coordinating office infrastructure with vendors to ensure secure, reliable workplace technology.

Provide desk-side and regional IT end-user support for Windows and Mac systems, manage AD/DNS/DHCP and cloud services (Salesforce, Google Apps, Office 365, Okta), monitor servers, handle escalations, oversee local IT projects and procurement, collaborate with global teams, and act as backup for other support engineers to ensure high user satisfaction.

First-line IT support handling high-volume helpdesk requests via Freshservice. Troubleshoot Windows and macOS hardware/software, support Microsoft 365, assist with device provisioning using Intune/Autopilot, manage accounts in Entra ID, support remote users, document resolutions, perform basic network troubleshooting, contribute to the IT knowledge base, and assist on IT projects and onboarding/offboarding.

Provide hands-on IT support for in-office and remote employees across identity, devices, SaaS, and procurement. Administer Okta and MDM (macOS/Linux), manage asset lifecycle, create documentation and automations, support onboarding/offboarding, basic network/A/V troubleshooting, and contribute to security hygiene and IT projects.

Provide Tier 1 and Tier 2 IT support for a distributed workforce across hardware, SaaS, identity systems, and collaboration tools. Administer onboarding/offboarding, endpoint management, software provisioning, asset tracking, and IAM. Maintain documentation, partner with Security on device compliance, assist in incident response, and identify automation opportunities to improve IT operations.

Lead multi-site IT infrastructure and end-user services including identity, endpoints, networking, cloud tenancy, service desk, procurement, and ITGCs. Build metrics-driven, audit-ready operations, manage vendors and budgets, mature incident/change/backup processes, and coach distributed engineering and service teams supporting R&D, labs, and manufacturing.

Own internal IT systems: identity/SSO provisioning, device lifecycle and MDM/endpoint security, SaaS access and licensing, onboarding/offboarding, automation of IT workflows, internal networking, and support while contributing to security and compliance.

Provide day-to-day IT support and maintenance across the college: manage help desk tickets, troubleshoot and resolve technical issues, create training materials, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate cross-functionally to ensure end-user satisfaction.

Provide end-user support and Help Desk ticketing across the college: troubleshoot and resolve technical issues, deliver training and guidance, maintain systems, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate across functions to ensure consistent operations and customer satisfaction.

Provide senior-level remote IT support and operations for a distributed workforce: troubleshoot macOS/Windows/Linux/mobile, manage onboarding/offboarding, administer identity (Rippling/Okta) and MDM, maintain asset inventory, build AI-driven automations (Console.com, Risotto, Unthread), support SOC 2/HIPAA/ISO compliance, write runbooks in Notion, and contribute to the IT roadmap while mentoring the team.

Serve as first-line IT support for hardware, software, networking, and enterprise applications. Triage and resolve support tickets, manage onboarding/offboarding, administer Okta and endpoint management (Intune, Jamf), maintain device health and access controls, collaborate with Security and Engineering, document processes, and improve support workflows to ensure a secure, compliant, and user-friendly hybrid work environment.

Support global infrastructure as an SME across databases, servers, networks, storage, and application platforms. Provide medium-to-high complexity run-the-business support, incident resolution, project resources, requirements gathering, solution implementation, knowledge articles, and mentoring. Cover 24/7 shifts as required.

Provide on-site Tier 2 IT support for San Francisco and Bay Area offices, handling hardware, OS, SaaS, networking, user identity/access, onboarding/offboarding, AV and device provisioning. Resolve and document incidents in a ticketing system, participate in on-call rotation, maintain asset inventory and documentation, collaborate on IT projects, and promote security-first operations and self-service documentation.

Provide on-site IT and AV support, manage device lifecycle, handle inbound end-user requests, run onboarding calls, contribute to Tech Ops projects, build automations/Slack bots, and maintain internal IT documentation.

Provide bilingual (Korean/English) first-line IT support via phone, email, and in-person. Troubleshoot hardware, software, and network issues, escalate complex problems, maintain records and KB articles, install/configure software and OS, perform routine maintenance, and train end-users while collaborating with other IT teams.

Provide first-line remote technical support to students and parents for devices and learning platforms via email, chat, ticketing, and phone. Troubleshoot hardware/software/connectivity across Mac, Windows, iOS, and Chromebooks, escalate complex issues, maintain knowledge base articles, and report on ticket volume and trends. Weekend coverage and clear written communication required.

Provide in-house IT support and operations for a fast-growing AI company: troubleshoot Mac and Windows hardware/software, manage user lifecycle and access, onboard employees, maintain office IT and AV infrastructure, run asset procurement and inventory, build self-serve knowledge resources, automate workflows, and assist with systems administration across cloud services.

Provide enterprise IT/OT support for end-user devices, software, accounts, and manufacturing equipment (SCADA/HMIs, MES, label/barcode printers). Troubleshoot across Windows, macOS, Linux, iOS, Android, manage Active Directory/Entra/Group Policy, document tickets, escalate issues, lead IT projects for construction/equipment moves, and promote IT best practices.

Remote IT Manager responsible for analyzing, upgrading, and administering IT systems (networks, servers, email, backups), evaluating vendors and technologies, managing projects, tracking inventory, training staff, and providing technical support to improve operational efficiency.

Provide onsite, walk-up and ticketed IT support for employees: hardware diagnostics, provisioning, onboarding/offboarding, Okta and JumpCloud administration, AV/meeting room troubleshooting, equipment purchasing and asset management, and process documentation to ensure seamless Day 1 experiences and reliable office technology operations.

Provide front-line global IT support for 2500+ endpoints (primarily Mac), troubleshoot hardware/software/network issues, manage SaaS and hardware asset lifecycles, onboard/offboard users, administer AV systems and video-conference rooms, create knowledge content, train new hires, handle escalations and liaise with systems and network teams.

Lead and develop an IT team to run secure, scalable infrastructure and support services. Oversee daily operations, project delivery, vendor management, compliance with security/regulatory frameworks, performance metrics, budgeting, and continuous improvement while partnering with business leaders.