Lumos
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As a Customer Success Manager at Lumos, you will be responsible for onboarding, educating, and supporting customers. You will build strong relationships with customers and be their main advocate. You will work closely with the business and engineering teams to monitor and improve customer health metrics. Your insights will also be used to influence the product roadmap and drive adoption and engagement.
Lead efforts across the broad spectrum of security needs in an early-stage startup. Solve challenging technical problems across the stack to improve our security posture. Build a deep understanding of our customers and Lumos’s technology. Collaborate with cross-functional stakeholders in engineering and beyond to identify & mitigate key technical risks & plan for security at scale. Level up the team.
As an Account Executive at Lumos, you will work with fast-growing, innovative companies, manage the full sales cycle, build and manage pipelines, and focus on customer success. You will play a vital role in driving growth and establishing strong partnerships with customers.