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Top Remote Tech Support Jobs in San Francisco Bay Area, CA
Software
As a Customer Success Architect, you will deliver technical leadership, understand customer needs, architect solutions, and triage incidents to ensure customer engagement with Torq's products.
Top Skills:
APIsBashPython
Information Technology • Security • Software • Cybersecurity
Provide first-line technical support to customers, resolve issues, maintain documentation, and collaborate with cross-functional teams to improve customer experience.
Top Skills:
APIsJavaScriptSQL
Information Technology • Consulting
The Technical Support Engineer I will provide advanced technical support to internal and external customers, manage customer issues, document resolutions, and conduct preventative maintenance activities.
Top Skills:
BashComputer HardwareDb2JavaKornNetwork InfrastructureOraclePerlServer OsSQLVbWorkstation Os
Logistics • Software
The Technical Support Supervisor leads the Client Support Team, ensuring efficient operations, managing client relationships, and providing staff training and support.
Top Skills:
MS OfficeVpn Clients
Reposted 14 Days AgoSaved
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Software
As a Technical Support Engineer at Vercel, you will assist third-party providers in integrating with the Vercel Marketplace, troubleshoot technical issues, and create documentation for effective onboarding and support.
Top Skills:
APIsPythonRubySQLTypescript
Software
The Technical Support Engineer will provide U.S. Payroll and HR support, troubleshoot issues, manage cases, and enhance customer experience.
Top Skills:
Human ResourcesSaaSU.S. Payroll
Other
As a Technical Support representative, you will troubleshoot and resolve customer issues with Mashgin's products while providing exceptional service.
Top Skills:
It HelpdeskServicenow
Software
The Technical Support Engineer collaborates with customers to enhance their use of Torq's solutions, providing technical support, representing the brand at events, and influencing product development based on customer feedback.
Top Skills:
APIsAutomationScriptingSecurity
Edtech
Provide first-level CRM 2011 support, monitor system status, manage user roles, ensure data integrity, and participate in application customization.
Top Skills:
Microsoft Crm 2011MS Office
Payments • Software • Automation
The Technical Support Analyst will troubleshoot technical issues, manage support tickets, educate merchants, and collaborate with various teams to improve user experience.
Top Skills:
APIsErpHubspotNetSuitePylonQuickbooksSQLStripeZendesk
Software
As a Technical Support Specialist, you will provide tier 1 and 2 support for Azure-hosted environments, troubleshoot technical issues, manage deployments, and enhance documentation, all while ensuring customer satisfaction.
Top Skills:
Active DirectoryApi ServersAzure Virtual DesktopCi/CdDomain ControllersFile ServersIisMsixOctopus DeploySQL
Cloud • Information Technology • Internet of Things • Software • Consulting • Infrastructure as a Service (IaaS) • Automation
The Technical Support Engineer will provide exceptional customer support by troubleshooting technical issues, ensuring effective usage of products, and collaborating with engineers for innovative solutions.
Top Skills:
BashCHigh Availability SoftwareLinuxPacemakerPythonRed Hat Enterprise LinuxService GuardUnixVeritas
New
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Legal Tech • Software
The role involves providing technical support to customers by diagnosing, troubleshooting, and resolving issues with software and networked systems, utilizing SQL, creating and maintaining support tickets, and delivering exceptional customer service.
Top Skills:
SalesforceSQLWindows
Big Data • Software • Analytics
As a Senior Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate with various teams, and enhance support processes, directly contributing to customer success.
Top Skills:
Advanced SqlArgocdAWSAzureGCPJavaKubernetesLinux
Artificial Intelligence • Computer Vision • Software
As a Named Technical Support Engineer, you'll be the key technical contact for a single enterprise customer, ensuring optimal use of Roboflow's computer vision platform through relationship building, troubleshooting, and enabling customer workflows.
Top Skills:
BashLinuxNvidia JetsonPythonRaspberry Pi
Software
Lead and evolve the technical support team, ensuring efficient resolution of customer issues while collaborating with Product and Engineering.
Top Skills:
APIsLinearPylonSaaS
Artificial Intelligence • Machine Learning
As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.
Top Skills:
Apache LuceneAWSAzureGCPGrafanaJavaKafkaKubernetesLinuxPulsarPythonSalesforceSolrSparkUnixZendeskZookeeper
Software
Lead the global technical support organization at Mattermost, managing a distributed team, optimizing support delivery with AI tools, and enhancing customer satisfaction through effective issue management and collaboration.
Top Skills:
AIAPIsAutomationJIRALookerNlp ChatbotsSalesforce Service CloudZendesk
Information Technology • Consulting
Provide technical support by diagnosing issues, collaborating with teams for escalated cases, documenting solutions, and improving processes in customer environments.
Top Skills:
APIsHTTPHttpsLinuxSQLWindows
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills:
Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
eCommerce • Fintech • Payments • Financial Services
As a Technical Support Manager, you will handle customer inquiries, lead a support team, collaborate cross-functionally, and improve operational functions in a fully remote role.
Top Skills:
APIsPayment GatewayTokenizationWebhooks
Cloud • Security • Software
As a Senior Technical Support Engineer, you'll solve complex customer issues, communicate effectively, assist engineering teams, and document resolved cases while participating in an on-call rotation.
Top Skills:
AWSAzureCi/CdDockerGCPGitHelmKubernetesLinuxTerraform
Semiconductor • Energy
The Director of Technical Support leads SMA America's support for the Large-Scale segment, ensuring effective solutions and coordination among teams, while collaborating with R&D for product improvement.
Top Skills:
Microsoft Office Suite
Security • Cybersecurity
Provide L1 technical support for enterprise customers, resolving technical issues, collaborating with engineering, and improving customer experience.
Top Skills:
Ai ToolsConfluenceCortex SoarCrowdstrikeGoogle WorkspaceJIRAMicrosoft 365OktaRest ApiSalesforceSlackSplunkZoom
Travel
The Senior Technical Support Specialist resolves complex customer inquiries, mentors team members, manages software defects, and collaborates with Product and Engineering teams.
Top Skills:
DatadogSentrySumo Logic
Top Companies in San Francisco Bay Area, CA Hiring Remote Tech Support Roles
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