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Top Remote Tech Support Jobs in San Francisco Bay Area, CA
Blockchain • Fintech • Internet of Things • Cryptocurrency • Web3
As a Technical Support Engineer, you'll architect support processes, onboard clients, proactively monitor platform activity, and build relationships with high-profile institutions to enhance customer experience.
Top Skills:
APIsBlockchainCloud Platforms
Artificial Intelligence • Healthtech • Analytics • Biotech
The Technical Support Engineer provides technical support for Philips MR products, enhancing customer satisfaction through effective remote and onsite assistance, ensuring service excellence and troubleshooting system performance issues.
Top Skills:
DicomMicrosoft Office SuitePacsPhilips Mr SystemsSiebel Crm
Software
As a Junior Technical Support Specialist, you'll resolve customer issues, assist with automations, communicate effectively, and become a product expert.
Top Skills:
APIsAWSDynamoFrontMakeRetoolStripeZapier
Information Technology • Software
As a Technical Support Engineer, you will resolve complex technical issues, collaborate with customers and engineering, and analyze production systems.
Top Skills:
BashC#ElkGrafanaJavaJavaScriptLinuxPowershellPrometheusPythonSplunkTcp/IpUnix
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.
Top Skills:
AWSAzureBpmnGCPGitIcmpJavaJenkinsKafkaLinuxMySQLNeo4JOpenshiftPostgresPythonRestful ApisShell ScriptingSnmpSshSyslogTosca
Big Data • Software • Analytics
As a Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate across teams, and enhance customer experiences while contributing to product improvement.
Top Skills:
Advanced SqlAPIsArgocdAWSAzureBigQueryDatabricksDbtFivetranGCPJavaKubernetesLinuxSnowflake
Information Technology • Consulting
The Technical Support Specialist provides phone and email support, documents issues, troubleshoots, and collaborates with engineering to improve products.
Top Skills:
Customer Support ToolsSoftware And Hardware TestingTicket Systems
Information Technology • Software
Provide technical software support by troubleshooting issues, managing customer requests, collaborating with teams, and ensuring exceptional customer service.
Top Skills:
Crystal ReportsGroovyHTMLJavaJavaScriptPl/SqlSQLTransact-Sql
Artificial Intelligence • Logistics • Software
The Technical Support Engineer will troubleshoot customer issues, work with engineering to fix bugs, and improve AI workflows.
Top Skills:
APIsJSONPostgresPython
Information Technology • Internet of Things • Software • Virtual Reality
Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.
Top Skills:
Ansi SqlCassandraCSSHTML5InfluxdbIot SolutionsJavaJavaScriptAzureModbusMySQLOpc-UaOraclePHPPostgresRestful Api
Cloud • Digital Media • Professional Services • Database
The Technical Support Lead will collaborate with product and engineering teams to resolve issues, support feature releases, and improve customer success through data insights and mentorship.
Top Skills:
Adobe CcCinema 4DDavinci ResolveNuke
Information Technology • Security • Software
The Technical Support Engineer Tier I provides exceptional customer service and technical support, troubleshooting issues, and collaborating with engineering teams.
Top Skills:
LinuxmacOSWindowsPowershell
New
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Security • Cybersecurity
The Technical Support Engineer will troubleshoot complex customer issues, support AI-driven transformations, enhance knowledge content, and collaborate across teams to improve customer experience.
Top Skills:
.NetDevsecopsJavaJira Service ManagementSalesforce Service CloudZendesk
Artificial Intelligence • Information Technology • Internet of Things • App development
The Senior Technical Support Lead manages technical support operations, resolving complex issues, and collaborating with engineering teams to improve processes and customer experience.
Top Skills:
APIsCurlData PipelinesIntegrationsLogging/Monitoring SystemsPostmanSQLWebhooks
Software
Provide technical support to customers, troubleshoot software issues, advocate for process improvements, and manage support queues. Collaborate on cross-functional projects to enhance customer experience.
Top Skills:
Ai-Powered ToolsZendesk
Logistics
Drive deployment and support of robotic systems, troubleshoot issues, manage customer tickets, and collaborate with teams to improve robotics platform. Click through customer support tasks and ensure effective communication with stakeholders.
Top Skills:
C++LinuxPythonRos
Marketing Tech • Mobile • Software
As a Technical Support Engineer, you'll communicate with customers, triage support tickets, improve processes, and assist customers in utilizing the product effectively.
Top Skills:
JavaScriptLinearZapierZendesk
Database
As a Technical Support Specialist, you'll troubleshoot issues, advocate for customers, and improve processes while providing exceptional support for Attio's users.
Top Skills:
AIAPIsCrmsGuruIntercomLinearNotionZapier
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Fintech
As a Merchant Onboarding Technical Support specialist, you'll troubleshoot integration issues, read code, and collaborate across teams to ensure merchant onboarding success. You'll manage technical escalations and develop solutions while supporting merchants through launch stages.
Top Skills:
CSSDatadogGitGoHTMLJavaJavaScriptPostmanPythonRest ApisTypescript
Cloud • Security • Software
As a Staff Technical Support Engineer, you'll resolve complex customer issues, engage with engineering teams, communicate effectively, and ensure exceptional customer satisfaction while participating in on-call support.
Top Skills:
Ci/CdDockerGitHelmKubernetesLinuxSecurity FrameworksTerraform
eCommerce • Fintech • Payments • Software • Financial Services
The Lead Sales Engineer will acquire new business, support clients, provide technical guidance, and drive product strategy while managing relationships and communications across departments.
Top Skills:
APIsArchitectureTechnical Support
Software
As an Enterprise Technical Support Specialist, you will troubleshoot complex issues, provide expert guidance via various channels while ensuring a world-class customer experience and contribute to the knowledge base.
Top Skills:
ConfluenceGoogle SuiteRelational DatabasesRest ApisSalesforce
Healthtech • Information Technology • Software
The Technical Support Manager will lead the support team, oversee ticketing systems, drive AI strategies, and improve customer experiences and efficiencies.
Top Skills:
Ai ToolsTicketing Systems
Software • Big Data Analytics
The Technical Support Engineer role involves resolving technical issues, optimizing customer experience, providing technical guidance, and enhancing product performance through customer feedback.
Top Skills:
AWSAzureBashFlinkGCPKafkaLinuxPythonSQLTableau
Information Technology • Consulting
The Technical Support Engineer troubleshoots technical issues, collaborates with teams, documents solutions, and provides exceptional customer support across various sectors.
Top Skills:
APIsHTTPHttpsLinuxSQLWindows
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