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Top Entry Level Tech Support Jobs in San Francisco Bay Area, CA
Cloud • Software • Database
The Technical Support Engineer will provide exceptional customer support for YugabyteDB, diagnose issues, document findings, and collaborate with engineering. The role requires bilingual skills, technical background, familiarity with Linux, and a proactive approach to problem-solving, especially during weekends.
Top Skills:
LinuxPostgresYugabytedb
Edtech
Provide technical support and troubleshooting for Jenzabar products, guiding customers and collaborating with teams for effective problem resolution.
Top Skills:
HTMLJavaScriptSQL
Cloud • Hardware • Internet of Things • Other • Software • Utilities
Provide technical support for Blue Planet software, troubleshoot issues, collaborate with cross-functional teams, and maintain customer satisfaction.
Top Skills:
BgpBlue Planet SoftwareClickhouseDockerEthernetGitGrafanaIcmpIpIsisKubernetesKvmL2 VpnL3 VpnLinuxMefMicroservicesMplsMySQLNagiosNeo4JOpen VswitchOspfPostgresPythonSalesforceShell ScriptingSnmpSshSvnSyslogTcpUdpUnixVmware EsxiVpnsXen
Software
As a Technical Support Specialist, you will assist customers using Amplitude by troubleshooting product issues, managing support tickets, and improving support processes.
Top Skills:
APIsSdksZendesk
Legal Tech • Software
The Technical Support Specialist provides technical support for software and network issues, manages tickets, and ensures customer satisfaction while working under a defined schedule.
Top Skills:
Relativity PlatformSalesforceSQLWindows
Other
As a Technical Support representative, you will troubleshoot and resolve customer issues with Mashgin's products while providing exceptional service.
Top Skills:
It HelpdeskServicenow
Retail • Analytics
The Technical Support Analyst investigates and resolves customer issues related to robotic and software systems, leveraging automation, scripting, and collaboration with internal teams to improve operational efficiency and issue resolution processes.
Top Skills:
Ai ToolsBashJira Service ManagementPythonSQL
Artificial Intelligence • Edtech • Information Technology • Cybersecurity
The Technical Support Engineer resolves customer support tickets, diagnoses technical issues related to email delivery, onboarding, and integrations, and escalates bugs while documenting solutions.
Top Skills:
AWSBashDkimDmarcGoogle WorkspaceHubspotJavaScriptJIRALinearMicrosoft 365PythonSmtpSpfSQLZoom
Hardware • Information Technology
The Technical Support Engineer will aid top customers by debugging issues, providing architecture guidance, handling incidents, and creating documentation. Strong technical and customer-facing skills are necessary.
Top Skills:
APIsDatabasesHTTPTypescript
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