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Top Remote Senior Level Customer Success Jobs in San Francisco Bay Area, CA

28+ Job Results
2 Days Ago
San Francisco, CA
Remote
20,000 Employees
7+ Years of Experience
20,000 Employees
7+ Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Sr Customer Success Manager at ServiceNow advocates for customers, oversees customer engagement, ensures technical health, and assists in achieving business outcomes. They guide ServiceNow teams, oversee projects, and resolve escalated client issues.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
2 Days Ago
San Francisco, CA
Remote
7,500 Employees
95K-155K Annually
5-7 Years of Experience
7,500 Employees
95K-155K Annually
5-7 Years of Experience
Cloud • Information Technology • Sales • Security • Cybersecurity
Seeking a Customer Value Manager to drive success in Customer Value Management Office by supporting field sales, driving outcomes for customers, and minimizing customer attrition. Requires 5 years of related experience, ability to simplify information, and proficiency in financial metrics.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+44 More
2 Days Ago
San Francisco, CA
Remote
2,500 Employees
160K-270K Annually
7+ Years of Experience
2,500 Employees
160K-270K Annually
7+ Years of Experience
Cloud • Consumer Web • Productivity • Software • App development • Automation • Data Privacy
Join Dropbox as a Payments Operations Specialist to optimize payment processing costs, negotiate with payment providers, and implement efficient payment routing solutions. Analyze systems, monitor metrics, collaborate cross-functionally, and stay updated on industry trends. Requires 10+ years of experience in payments operations or finance, strong analytical and negotiation skills, and familiarity with payment processing systems and regulations. Full-time position with competitive salary.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+55 More

Featured Jobs

3 Days Ago
San Francisco, CA
Remote
9,500 Employees
120K-193K Annually
7+ Years of Experience
9,500 Employees
120K-193K Annually
7+ Years of Experience
Cloud • Information Technology • Productivity • Security • Software
Manage a team of Customer Success Managers to execute team vision, drive product adoption, customer engagement, and growth of Atlassian solutions. Responsible for team management, hitting team OKRs, defining processes, building relationships, mentoring team members, and developing collaborative programs. Requires 8+ years in Customer Success, 3+ years of people management experience, and proven track record in Enterprise SaaS.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+58 More
3 Days Ago
San Francisco, CA
Remote
1,900 Employees
112K-149K Annually
7+ Years of Experience
1,900 Employees
112K-149K Annually
7+ Years of Experience
Cloud • Fintech • Information Technology • Machine Learning • Software
The Senior Customer Success Manager at BlackLine delivers post-sales efforts to assigned customers via a consultative Customer Success program strategy. They optimize customers' adoption of subscribed licenses and products, prevent attrition, and enhance customer satisfaction. The role involves coaching, Business Reviews, Customer Success Reviews, and Success Planning aligning with customer goals. The Senior CSM acts as a mentor and develops trusted advisor relationships with key customer stakeholders.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+53 More
4 Days Ago
San Francisco, CA
Remote
5,000 Employees
153K-279K Annually
7+ Years of Experience
5,000 Employees
153K-279K Annually
7+ Years of Experience
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
Deliver program consulting services to Qualtrics customers, lead with a strategic roadmap, collaborate with clients to align on program vision, design journeys, build measurement strategies, and drive continuous improvement. Responsible for organizational change, creating systems of insight and action to achieve desired outcomes.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
4 Days Ago
San Francisco, CA
Remote
3,300 Employees
7+ Years of Experience
3,300 Employees
7+ Years of Experience
Information Technology • Security • Cybersecurity
As a Senior Manager, Customer Success Engineering at Cloudflare, you will lead the North American Customer Success Engineering team to ensure customer success through investing in the development of Customer Success Engineering specialists. Your responsibilities include mentoring the team, driving customer adoption and satisfaction, and collaborating with multiple teams within Cloudflare.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+45 More
9 Days Ago
San Francisco, CA
Remote
40 Employees
7+ Years of Experience
40 Employees
7+ Years of Experience
Artificial Intelligence • Food • Machine Learning • Software
kea is seeking an experienced customer enthusiast to join our team as a Customer Success Lead, focusing on deploying, managing, servicing, and supporting customers using our rapidly growing Voice AI solution for restaurants. You will be responsible for establishing our new Customer Success pillar within the organization, hiring and leading a talented post-sales Customer Success, Account Management, and Support team, working with some of the most incredible brands in the country.
Top Benefits:
401-K
Company Equity
Company Outings
+32 More
12 Days Ago
San Francisco, CA
Remote
Hybrid
1,650 Employees
150K-300K Annually
5-7 Years of Experience
1,650 Employees
150K-300K Annually
5-7 Years of Experience
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Seeking a dynamic Sales Director to promote managed-service and programmatic solutions, build strategic partnerships, and manage the sales process from first contact to close. Responsibilities include developing and executing revenue goals, maintaining client relationships, understanding industry trends, and analyzing performance for client accounts.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+55 More
12 Days Ago
San Francisco, CA
Remote
7,000 Employees
117K-218K Annually
5-7 Years of Experience
7,000 Employees
117K-218K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • Productivity • Software
As a Manager, Customer Success for RingCentral Events, you will lead a team focused on customer retention, satisfaction, and revenue growth. Responsibilities include managing the Customer Success team, driving customer retention, optimizing the customer journey, aligning with internal teams, recruiting and mentoring team members, and ensuring operational excellence. Desired qualifications include 5+ years of customer success experience, 3+ years of management experience, strong analytical and communication skills, and the ability to interact with C-level executives.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+54 More
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