Top Entry Level Customer Success Jobs in San Francisco Bay Area, CA

Provide remote customer support for independent bicycle retailers and partners by answering technical software questions via email/phone/chat, escalating complex issues, documenting interactions in the CRM, maintaining product documentation, and recommending website/configuration improvements to maximize customer success.

As a Customer Success Associate, you will support medical practices using NextPatient software, ensuring they are effectively configured and satisfied with our service, while advocating for product enhancements.

Own a portfolio of SaaS customers from onboarding through renewal. Drive product adoption, conduct check-ins and business reviews, identify at-risk accounts, coordinate upsell with Sales, track account metrics, relay feedback to Product, maintain account records in a CSM platform, and support renewals and M&A onboarding.

Join Vooma as the first Implementation & Success Manager to manage customer relationships, onboarding, and ensure client satisfaction while collaborating with the team to enhance customer experiences.

Support customer onboarding, adoption, and relationship management by coordinating across CS, Product, and Engineering; monitor requests, document feedback, assist training, maintain health metrics, and identify improvements to optimize customer experience.

Own onboarding and early customer success: launch and monitor ads, websites, and funnels; diagnose and fix performance issues across ads, traffic, conversion, and lead quality; coordinate with customers and internal teams; manage multiple customers and iterate quickly to drive revenue outcomes.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.