Top Senior Operations Manager Jobs in San Francisco Bay Area, CA

Lead planning, cadence, and cross-functional program management for a unified Enterprise Growth business. Own forecasting, reporting, dashboards, partner management, and execution of growth initiatives across Sales, Product, Marketing, Finance, and RevOps to establish a proven operating model and FY27 targets.

The role involves developing commerce strategies, managing projects, analyzing data for insights, and improving efficiency in operations.

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

Lead marketplace and demand operations by defining metrics and reporting, influencing product roadmap, designing scalable mitigations and playbooks for regional teams, owning onboarding/training and QA, and driving cross-functional improvements to optimize pickup/dropoff and service quality.

Lead day-to-day office, facilities, vendor and IT/vendor-managed technology operations for a hybrid San Francisco office. Translate strategic priorities into operational plans, improve workflows and systems, manage procurement, contracts, insurance, and risk planning, train staff on tools, and support cross-functional projects with the COO to increase organizational efficiency and compliance.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

Lead AI-informed workforce capacity planning and forecasting for Compliance Operations. Partner with Finance, Legal, and Ops to build scenario-based staffing models, cost and OpEx forecasts, and drive opportunities from analysis through execution. Communicate capacity risk and regulatory readiness to senior leadership and act as a WFM center of excellence across adjacent teams.

Design, scale, and operate a global human-in-the-loop evaluation workforce. Own hiring pipelines, vendor strategy, workforce planning, QA, throughput and SLA tracking, inter-rater reliability, escalation and retraining workflows, and partner with product, engineering, and data teams to enable large-scale evaluation and clean data production.

Lead a team supporting Enterprise and Strategic accounts across the quote-to-cash lifecycle. Build dashboards and analytics to track operational metrics and SLAs, partner cross-functionally to design scalable workflows, and drive process improvements and projects to completion.

The role involves managing Zip's account data infrastructure, leading territory planning, optimizing data quality, and driving automation with an emphasis on data operations and strategy.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

Lead Field Service Operations (Service, Installation, AMC, System Implementation) to meet financial and customer satisfaction goals. Manage forecasting, financials, subcontractors, sales support, and personnel actions while serving as escalation point for customer and technical issues.

Lead GTM strategy and operations for Global Sales: design segmentation, territory and coverage models, build data-driven investment cases, analyze funnel performance, own WBR/MBR cadence and dashboards, run cross-functional projects from PRD to launch, and champion AI and automation to increase sales productivity.

Lead operational delivery for assigned enterprise customers across North America, ensuring SLA compliance, customer satisfaction, financial performance, and team development. Drive process improvements, onboarding, billing accuracy, and cross-functional coordination while managing risks and opportunities to improve service value.

The Marketplace Strategy & Operations Manager will analyze data, execute programs, generate insights, build scalable tools, and collaborate with regional teams to drive performance and strategies across Turo's marketplace.

Lead Support strategy and operations: provide data-driven insights, build 0-to-1 programs, own lifecycle intelligence, drive AI/automation adoption, plan capacity and budgets, create unified performance dashboards, and represent Support cross-functionally to execute OKRs and improve customer experience.

Lead risk operations strategy by using large-scale data analysis to find anomalies, improve risk controls, run proactive risk assessments, manage cross-functional risk projects, uplift efficiency with AI/automation, and present risk insights and remediation plans to senior leadership.

Lead day-to-day Channel Operations and strategic GTM initiatives for Vanta's Partner business. Partner with Channel, GTM Ops, Business Systems, Finance, and Marketing to design scalable processes, governance, reporting, partner programs, attribution, pricing, and territory/account rules. Translate ambiguous problems into actionable operational recommendations, drive cross-functional projects from strategy through execution, and measure outcomes to improve partner and seller experiences.

Lead cross-functional workplace initiatives, define strategy and operating cadences, analyze metrics to drive efficiency, support M&A integrations, and implement workplace technologies and data strategy to scale global office environments.

Own operating rhythms and business reviews, build forecasting, planning, and capacity models, develop dashboards and reporting, diagnose operational bottlenecks, and drive cross-functional initiatives from ambiguity to execution while creating scalable systems and processes.

Lead a team of 10-15 PLM analysts delivering PLM services. Manage ticket-based workflows to meet SLAs and quality targets, define and automate KPIs, map and improve processes, perform root-cause analysis, conduct data analytics and reporting, and coordinate with engineering, PLM, and supply chain stakeholders while resolving escalations.

As Operations Manager, you will oversee staffing, capacity planning, and the operational processes of the AI delivery organization, ensuring effective execution and financial performance.

Lead scaling of Zip's Business Value function by building systems, tooling, and data infrastructure for ROI modeling, benchmarking, and reporting. Produce C-suite level business cases, create self-serve go-to-market tools, stand up intake/triage/reporting workflows, and advise GTM, Product, and Enterprise teams to operationalize value generation.

Manage and improve a service unit: supervise Team Managers and staff, drive local sales alignment, ensure service quality and compliance, oversee billing/DSO, hiring/training, budgets, audits, and participate in industry functions and special projects.

Build and scale Legal and Finance operational infrastructure: own contract intake and lifecycle, lead procurement and vendor onboarding, support finance approvals and governance, coordinate compliance and audit readiness, administer workflow systems, implement automation, and deliver operational dashboards and KPIs to improve turnaround times and cross-functional alignment.