Top Senior Operations Manager Jobs in San Francisco Bay Area, CA

Leads Product and Design Operations by establishing planning, prioritization, launch-readiness, customer-feedback, research, onboarding, and performance-measurement processes. Partners with Engineering, Finance, Marketing, Support, Legal, and Customer Success to improve product delivery. Builds Claude-based agentic AI workflows, manages vendors and tooling budgets, oversees software capitalization processes, and drives operational transformation across Product and Design.

Lead the expansion of in-person behavioral healthcare, with an initial focus on scaling psychiatry services and building office safety and suitability programs. Develop provider acquisition channels, value propositions, demand-generation strategies, and regulatory compliance processes. Own cross-functional strategic initiatives, analyze operational data, build financial models, communicate recommendations to executives, and support evolving company priorities.

Owns Microsoft alliance operations across partner funding, Marketplace transactions, co-sell workflows, data quality, compliance, reporting, and executive business reviews. Coordinates Sales, Finance, Marketing, Deal Desk, and Microsoft stakeholders while improving processes, automation, funding utilization, transaction efficiency, and operational controls. Builds dashboards and translates partnership data into leadership insights. The role requires hands-on Microsoft partner ecosystem experience and strong analytical, organizational, communication, and commercial operations skills.

Own the President’s operating cadence across Product, Engineering, and Design; improve decision quality, execution velocity, governance, and leadership communications. Lead cross-functional strategic initiatives, track commitments and risks, evolve operating-model processes, and represent the President when needed. Apply enterprise AI tools to automate operating work, synthesize information, improve preparation, and accelerate delivery. Partner with senior leaders across business functions while influencing without formal authority.

Manage DraftKings Rewards loyalty program operations by monitoring KPIs, analyzing player behavior and program economics, validating data, and recommending improvements. Coordinate testing, launches, and issue resolution for program enhancements while partnering with Analytics, Finance, and Loyalty Operations. Build data-backed business cases, improve reporting and workflows through AI and automation, and communicate recommendations to leadership.

Manage daily imaging operations, optimize workflow and capacity planning, maintain imaging equipment and DR processes, support and train staff, coordinate chain-of-custody/security, and represent the branch on DMS operations and implementation calls.

Lead Ashby’s Support Operations organization across Systems, Workforce Management, Quality, and Training. Establish operating standards, integrate functions, manage and develop functional leaders, improve efficiency and quality through data, and represent Support Operations cross-functionally. The role requires strategic systems thinking, operational leadership, coaching, process design, and customer-focused collaboration with Support, Engineering, Product, People Ops, and Knowledge Management.

Owns high-impact business operations and strategic initiatives across customer delivery, commercial operations, business systems, talent strategy, and growth areas. Builds scalable processes, tools, and AI-enabled workflows; improves delivery and cost structures; partners with executives and cross-functional teams; develops hiring strategies for specialized talent; and leads special projects in a fast-growing defense technology company.

Leads complex, cross-functional business operations and strategy initiatives from concept through measurable execution. Responsibilities include analytical modeling, SQL-based analysis, operational planning, performance measurement, mechanism design, stakeholder alignment, executive communication, and independent project ownership. The role drives strategic projects, launches initiatives, and improves scalable business processes in a remote-first mental healthcare company.

Manage FUSE’s technology systems, Salesforce platforms, AI enablement, vendor relationships, and operational workflows. Responsibilities include maintaining data integrity, developing automations, training staff, implementing AI guidelines, improving cross-department processes, overseeing filings, supporting audits and employee lifecycle activities, and assisting with financial planning. The role requires strong project management, technology adoption, stakeholder collaboration, and organizational skills in a fully remote environment.

Designs and improves the legal department’s operating model, including intake, triage, marketing review, contract management, knowledge management, and e-billing. Leads legal technology selection and implementation, develops playbooks and self-service resources, builds performance dashboards, supports budgeting and strategic planning, and coordinates cross-functional initiatives with Finance, IT, Marketing, executives, vendors, and outside counsel.

Leads national Commercial Risk operations by developing standards, streamlining workflows, ensuring regulatory and audit compliance, optimizing agency management systems, establishing KPI dashboards, and guiding regional teams through process improvements, change initiatives, and organizational integrations.

Leads strategic operations for Microsoft’s Core commercial organization, managing executive business rhythms, governance, operating cadence, and cross-organizational alignment. Partners with senior and regional leaders to translate strategy into measurable execution, surface risks and dependencies, improve decision-making, and ensure accountability. Establishes scalable processes, tools, and standards while driving continuous improvement and adoption of AI-enabled capabilities.

Manage Customer Success operations, Salesforce and business-system administration, integrations, reporting, and process improvement. Support AI and automation use cases from discovery through deployment, monitoring, documentation, training, and continuous improvement. Maintain data quality, privacy, security, and responsible-use controls while coordinating cross-functional projects and stakeholders. The role requires hands-on Salesforce expertise, systems troubleshooting, analytics, and experience delivering practical AI or automation solutions in a technology-driven environment.

Leads cross-functional continuous improvement and commercial transformation initiatives. Responsibilities include redesigning business workflows, operationalizing strategy, identifying AI and automation opportunities, facilitating Kaizen events, aligning senior stakeholders, analyzing performance data, managing change, and sustaining scalable process improvements across sales, planning, and revenue operations.

Manage DraftKings Rewards operations by monitoring engagement, tier progression, reward utilization, and program economics. Analyze player behavior and performance data using SQL to identify improvements, validate reporting, and develop business cases. Coordinate testing, launches, and issue resolution for program enhancements while partnering with Analytics, Finance, and Loyalty Operations. Use AI and automation to improve workflows and analysis, and communicate recommendations to leadership.

The role involves developing commerce strategies, managing projects, analyzing data for insights, and improving efficiency in operations.

Leads strategic workforce management for Customer Experience operations, including AI-informed capacity planning, forecasting, scenario modeling, staffing plans, cost modeling, and automation productivity analysis. Partners with Finance, Product, Legal, Compliance, and senior leadership to align workforce priorities, regulatory readiness, and resourcing decisions. Drives strategic initiatives from business case development through execution and serves as a workforce planning center of excellence.

Manages global central operations by supporting partner leadership, ensuring SLA and quality performance, aligning workflows with SOPs, overseeing change initiatives, resolving escalations, and driving process improvement, automation, and digital transformation. The role coordinates with internal and global stakeholders on workforce planning, reporting, access management, operational targets, compliance, and transition milestones while supporting continuous operational excellence.

Lead the launch and ongoing delivery of enterprise payer enrollment accounts. Build teams, workflows, reporting, metrics, and client operating rhythms; manage SLA performance, quality, escalations, offshore and vendor teams, client relationships, and account economics. Partner with Product and Engineering to automate processes, improve productivity, reduce costs, and scale successful operating models across additional enterprise clients.

Own GTM strategy and operations, including KPI dashboards, revenue planning, quota tracking, forecasting, business reviews, and process optimization. Partner cross-functionally with Sales, Finance, Marketing, Product, and Customer Success to improve data integrity, operational efficiency, and growth. Build AI agents to automate recurring workflows and reporting. Use analytics and customer engagement metrics to generate actionable recommendations and drive measurable business outcomes.

Leads Marketing strategy, planning, budgeting, resource allocation, organizational effectiveness, reporting, and cross-functional program execution. Builds operating systems, improves workflows, oversees marketing operations and technology, and manages a high-performing team. Partners with executive leadership, Finance, and Business Operations to prioritize investments, track performance, remove blockers, and scale the Marketing organization.

The Operations Program Manager leads hardware introductions and production ramps, ensuring timely execution, quality, and cost-effectiveness while coordinating cross-functional teams.

Leads nationwide operational excellence for Employee Benefits operations by developing standards, streamlining workflows, ensuring regulatory and audit compliance, optimizing agency management systems, establishing KPIs, and driving continuous improvement. Partners with regional leaders, technology teams, client service groups, and senior management to implement cross-functional initiatives, provide operational expertise, and manage integrations during mergers, acquisitions, or restructuring.

Leads Central Operations across marketplace allocations, trust and safety, payments, and contractor operations. The role establishes strategy, roadmaps, processes, metrics, and scalable operating systems; manages and develops a high-performing team; analyzes data; drives automation with Product and Engineering; and leads cross-functional initiatives in an ambiguous, rapidly growing environment.