Top Senior Operations Jobs in San Francisco Bay Area, CA

Leads CX Services operations by improving business processes, managing operational programs, developing data-driven reporting, and translating business needs into scalable Salesforce and technical solutions. Partners with cross-functional teams on systems implementation, AI solutions, change management, training, and continuous improvement. The role requires advanced analytics, Salesforce expertise, SaaS services operations knowledge, and the ability to influence senior stakeholders without direct reports.

Own GTM business operations for Cloudflare’s Revenue organization, supporting the Revenue Chief of Staff, executive priorities, communications, leadership engagement, and Field Advisory Board programs. Drive cross-functional initiatives, track decisions and commitments, improve operational processes, and leverage AI and automation. The role requires strong executive communication, judgment, organization, proactive ownership, and the ability to deliver results amid ambiguity and competing priorities.

Support two Engineering and Product leaders through complex calendar management, meeting coordination, travel planning, expense administration, and cross-functional communication. Organize executive offsites and large team events, track meeting notes and action items, foster team culture, and improve workflows. The role requires discretion, strong organization, adaptability, independent judgment, and the ability to operate effectively in a fast-moving environment.

Leads global Ads go-to-market strategy and operations across approximately 200 products, four sales channels, and three regions. Owns product adoption goals, performance reporting, launch governance, testing operations, and operating frameworks. Partners with Product, Engineering, Sales, Marketing, Data Science, and regional leaders to improve commercialization, revenue performance, and organizational effectiveness. Manages and develops a team of five while driving strategic initiatives, process improvements, automation, and executive accountability.

Own the enterprise revenue operations engine across forecasting, pipeline inspection, process optimization, systems, reporting, sales enablement, and cross-functional GTM execution. Partner with sales leadership to improve segmentation, territory design, coverage, capacity planning, forecast accuracy, and enterprise deal performance. Build scalable workflows, dashboards, playbooks, and operating cadences for a high-growth B2B SaaS company.

Leads North American go-to-market operations by operationalizing regional strategy, improving commercial processes and data hygiene, coordinating revenue operations initiatives, and partnering with leadership, analytics, marketing, sales, partnerships, and account management. The role identifies growth opportunities, drives process and system adoption, supports goal setting, facilitates business reviews, and aligns regional priorities with global revenue technology and GTM operations teams.

Own the Order-to-Cash roadmap within Finance, translating business requirements into technical capabilities and partnering with Engineering and QA. Lead UAT, quality validation, scalable process design, cross-functional launches, and operational improvements. Investigate billing and usage discrepancies while balancing commercial flexibility with system simplicity. The role requires 6–8+ years in Finance, Billing, Business, or Revenue Operations within high-growth B2B SaaS, plus strong project leadership, communication, analytical, and problem-solving skills.

Leads Airwallex’s global product-led growth operating system, including funnel analytics, KPI frameworks, dashboards, experimentation, campaign measurement, growth technology, and reporting automation. Manages a team spanning growth operations, analytics, experimentation, and systems. Partners cross-functionally to identify conversion opportunities, improve onboarding and activation, evaluate experiments, and scale successful initiatives across a regulated fintech environment.

Build and scale the Strategic Partnerships team's operational infrastructure, including project frameworks, tracking systems, workflows, and partner milestone management. Synthesize market and partner feedback into product and engineering roadmaps, align sales enablement, and create executive-ready technical collateral. Coordinate partnership pilots and launches while translating complex internet infrastructure, AI, crawling, and edge-computing concepts into clear narratives.

Administer and optimize the company’s MarTech stack, including configurations, builds, testing, troubleshooting, data flows, and integrations. Develop AI-powered workflows for marketing-sales handoffs and monitoring, implement data governance and quality controls, configure cross-platform signals and messaging, and enable marketing stakeholders on tools and best practices. The role collaborates with IT, enterprise systems, product, data, sales, and marketing teams.

Owns end-to-end quote-to-cash and renewal operations in Salesforce CPQ, including deal structuring, pricing governance, approvals, contract validation, order accuracy, and revenue alignment. Partners with Sales, Finance, Legal, Customer Success, and Revenue Operations to protect revenue integrity, reduce errors, support audits, and improve processes, integrations, and automation in a fast-paced SaaS environment.

Leads ChowNow’s GTM Revenue Operations function across Sales, Onboarding, Customer Success, Marketing, and Business Systems. Owns GTM process improvement, systems architecture, technical-debt reduction, workflow design, forecasting, territory and compensation infrastructure, and cross-functional alignment. Manages a team of 5–7 direct reports while advising the CEO on systems risks, priorities, and strategic opportunities.

Lead Cloudflare’s consumption strategy across go-to-market teams. Define consumption metrics, targets, roadmap, rules of engagement, and capacity-planning methods. Coordinate pricing, finance, product, sales, IT, and developer teams through launch and ongoing improvement. Guide field enablement, resolve cross-functional ownership and crediting issues, manage a specialist, and use AI tools to improve reporting and analysis. The role requires extensive GTM strategy or revenue operations experience, program leadership, sales planning expertise, and familiarity with usage-based business models.

Build and improve consumption and revenue target-setting models, scorecards, territory analytics, and governed data products. Validate revenue, ownership, billing, and CRM data; support field questions and Rules of Engagement; reconcile data with Finance and Billing; and partner with Geo Ops, RevOps, Engineering, IT, and Compensation. Use SQL, BigQuery, dashboards, and AI tools to automate analysis, improve data integrity, and scale recurring reporting and support.

Leads Engine’s global travel and spend support operation across lodging, flights, cars, and Engine X. Owns service levels, quality, customer satisfaction, cost efficiency, escalations, Customer Advocacy, BPO relationships, and 24/7 operational coverage. Partners with Product and Engineering on automation and tooling, manages senior leaders, improves processes using operational data, and develops premium support programs and future operations leaders.

Own Infinitus’s revenue operations strategy and go-to-market engine. Build and optimize the revenue technology stack, apply AI to automate workflows and analyze customer interactions, improve forecasting and pipeline generation, and provide actionable insights across Sales, Marketing, Customer Success, and Finance. The role also leads incentive design, supports strategic execution, and may hire or direct contractors and vendors.

Own go-to-market operations for a product line or segment, translating product, pricing, legal, and stakeholder inputs into executable field processes. Responsibilities include customer segmentation, eligibility analysis, contract dashboard management, playbook and tool development, launch adoption tracking, performance analysis, and risk identification. The role partners closely with Product, Legal, Pricing, Rev Ops, Sales, Client Success, and Analytics to drive strategic initiatives from rollout through adoption.

Leads business strategy and design operations for Walmart’s global design organization. Partners with the Chief Design Officer to set priorities, scale processes and capabilities, align leaders across six international markets, strengthen design partnerships and brand presence, and advance AI-powered shopping experiences. Oversees design operations supporting approximately 500 professionals across UX, research, content, motion, and conversational design.

Manage sales strategy and revenue operations for Motive’s Strategic segment. Partner with sales leadership on forecasting, pipeline management, QBRs, territory design, reporting, analytics, and business cadences. Build tools using Salesforce, Snowflake, Hex, spreadsheets, AI agents, and workflow automation. Lead cross-functional initiatives, optimize sales productivity, support distributed analytical teams, and advise leadership on performance, deal velocity, and account potential.

Lead complex business operations analyses and cross-functional projects from scoping through operationalization. Build business models, assess financial impacts, develop forecasts, improve KPI reporting, and translate data into actionable insights for strategic decision-making. Collaborate with data engineering and data science teams while providing analytical support to Finance and executive leadership.

Own and scale revenue operations systems, processes, and go-to-market strategy. Design territory, segmentation, coverage, capacity, and quota models; architect Salesforce and integrated GTM systems; manage workflows, routing, automation, integrations, data governance, reporting, and dashboards. Partner with Sales, Finance, Marketing, Growth, and Enablement to solve GTM challenges, support planning cycles, improve system adoption, and build scalable processes in a high-growth B2B SaaS environment.

Own the analytical function for a business unit spanning growth, product, AI and automation, or strategic partnerships. Define business problems, establish metrics, build reports, run analyses and experiments, surface insights, and drive decisions through execution. The role requires solving ambiguous problems, independently structuring and interpreting data using SQL or Python, communicating findings clearly, and influencing leadership and cross-functional stakeholders.

Own the analytical function for a core business area such as growth, product, AI, automation, or partnerships. Define business problems, metrics, reports, experiments, and analyses; surface insights; influence leadership decisions; and drive initiatives through execution. The role requires strong SQL or Python skills, first-principles problem solving, persuasive communication, and ownership of ambiguous, high-impact business challenges.

Owns the Member Services knowledge base and end-to-end member journey documentation. Establishes knowledge governance, taxonomy, review cycles, and health reporting; maps cross-functional processes and policies; partners with business and product teams to identify operational pain points and product opportunities; and ensures product changes are reflected across member-facing documentation. The role requires influencing stakeholders without direct reports and supporting both human and AI-enabled service tools.

Manage DraftKings Rewards loyalty program operations by monitoring KPIs, analyzing player behavior and program economics, validating data, and recommending improvements. Coordinate testing, launches, and issue resolution for program enhancements while partnering with Analytics, Finance, and Loyalty Operations. Build data-backed business cases, improve reporting and workflows through AI and automation, and communicate recommendations to leadership.