Top Senior Tech Support Jobs in San Francisco Bay Area, CA

Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.

Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.

The Advanced Technical Support Engineer resolves customer issues, collaborates with engineering teams, and advocates for customer needs while ensuring successful deployment plans.

The Siemens X-ray Technical Support Engineer provides remote and on-site technical support for Siemens imaging products, ensuring excellent customer satisfaction and service compliance. Responsibilities include troubleshooting, training, process improvements, and collaboration with service technicians.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.

Provide system level post-sales support to customers, including troubleshooting, technical support, and communication with internal teams. Train junior engineers.

As a Customer Success Architect, you will deliver technical leadership, understand customer needs, architect solutions, and triage incidents to ensure customer engagement with Torq's products.

As a Sr Technical Support Representative, you will provide expertise in customer support for drone operations, troubleshoot issues, and enhance customer satisfaction through proactive communication and feedback loops.

The Technical Support Supervisor leads the Client Support Team, ensuring efficient operations, managing client relationships, and providing staff training and support.

The Technical Support Engineer collaborates with customers to enhance their use of Torq's solutions, providing technical support, representing the brand at events, and influencing product development based on customer feedback.

The Technical Support Engineer will provide exceptional customer support by troubleshooting technical issues, ensuring effective usage of products, and collaborating with engineers for innovative solutions.

As a Senior Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate with various teams, and enhance support processes, directly contributing to customer success.

As a Named Technical Support Engineer, you'll be the key technical contact for a single enterprise customer, ensuring optimal use of Roboflow's computer vision platform through relationship building, troubleshooting, and enabling customer workflows.

Lead and evolve the technical support team, ensuring efficient resolution of customer issues while collaborating with Product and Engineering.

Lead the global technical support organization at Mattermost, managing a distributed team, optimizing support delivery with AI tools, and enhancing customer satisfaction through effective issue management and collaboration.

As a Senior Technical Support Engineer, you'll solve complex customer issues, communicate effectively, assist engineering teams, and document resolved cases while participating in an on-call rotation.

The Director of Technical Support leads SMA America's support for the Large-Scale segment, ensuring effective solutions and coordination among teams, while collaborating with R&D for product improvement.

The Senior Technical Support Specialist resolves complex customer inquiries, mentors team members, manages software defects, and collaborates with Product and Engineering teams.

As a Support Manager, you'll lead a technical support team, develop best practices, manage customer escalations, and drive continuous improvement using a data-driven approach.

The Technical Support Associate provides software support, troubleshooting, and incident management documentation while delivering customer service at client locations.

As a Senior Technical Support Engineer, you will troubleshoot complex issues, partner with engineering, and advocate for customer needs while improving processes and documentation.

Sentry seeks a Senior Technical Support Engineer to provide expert assistance to software developers using their tools. Responsibilities include troubleshooting support requests, engaging in community support, and contributing to documentation and customer feedback management.

The Technical Support Lead will collaborate with product and engineering teams to resolve issues, support feature releases, and improve customer success through data insights and mentorship.

As a Staff Technical Support Engineer, you'll resolve complex customer issues, engage with engineering teams, communicate effectively, and ensure exceptional customer satisfaction while participating in on-call support.

Provide technical support for Philips MR products, manage escalations, coach field engineers, and improve service processes. Requires troubleshooting and engineering knowledge.