Top Senior Level Customer Success Jobs in San Francisco, CA

The Manager of Enterprise Customer Success team at Samsara is responsible for enhancing Customer Success engagement, providing coaching to team members, and fostering a dynamic team culture. This role requires strategic thinking, strong leadership, and a passion for customer satisfaction to drive successful outcomes.

The Senior Customer Success Manager at BlackLine delivers post-sales efforts to assigned customers via a consultative Customer Success program strategy. Responsibilities include optimizing customers' adoption of subscribed licenses and products, preventing attrition, enhancing customer health and satisfaction, and providing best practice deliverables. The role requires expertise in the company's platform and products, domain knowledge, and accounting industry experience.

The Global Client Director - GSI at ServiceNow is responsible for producing new business with a defined set of ServiceNow's largest existing accounts. They oversee executive relationship management for assigned accounts and lead virtual teams in supporting esteemed clients.

Seeking a Senior Manager, Customer Solutions to drive implementation excellence, maintain project visibility, promote collaboration, and enhance efficiency in a fast-paced technology-focused company. The ideal candidate will have 6+ years of experience in customer success and strong analytical and communication skills.

The Customer Operations Manager at Whatnot partners with various teams to implement new products, policies, and processes, focusing on improving the support experience for customers and driving continuous improvement in operational performance metrics.

Looking for a senior paralegal/legal specialist to join the Upstart Litigation Team. Responsibilities include overseeing all aspects of litigation case management, drafting legal documents, conducting legal research, and managing case files.

Trial Success Manager responsible for managing trial/proof-of-concept activities for Enterprise clients, collaborating with pre-and post-sales teams, and ensuring successful trials for revenue growth. Requires 5+ years of client-facing experience in SaaS, project management skills, and ability to travel. Competitive salary range of $100,000 to $140,000 per year.