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Top Senior Customer Success Jobs in San Francisco Bay Area, CA

2 Days Ago
Remote
San Francisco Bay Area, CA
133K-152K Annually
Senior level
133K-152K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
The Manager of Client Development will partner with key merchants to enhance Capital One Shopping's offerings, leverage data for business growth, and train partners on products. This role requires strong analytical, strategic, and client-facing skills, focusing on relationship management and bespoke solutions.
Top Skills: Data
2 Days Ago
Hybrid
San Francisco Bay Area, CA
Senior level
Senior level
Artificial Intelligence • Productivity • Software
The Global Head of Customer Success will lead a global team aimed at enhancing customer engagement and satisfaction with Notion products. Responsibilities include developing strategies for customer retention, monitoring customer health, and advocating for product improvements based on customer feedback.
2 Days Ago
Remote
San Francisco Bay Area, CA
115K-184K Annually
Senior level
115K-184K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Director of Technical Support Engineering will lead a team to deliver world-class technical support, focusing on customer satisfaction and efficient resolution of technical issues. Responsibilities include team growth, process optimization, handling escalations, and driving strategic initiatives to enhance customer experience in a high-growth SaaS environment.
Top Skills: EngineeringTechnical Support

Featured Jobs

3 Days Ago
Hybrid
San Francisco Bay Area, CA
79K-99K Annually
Senior level
79K-99K Annually
Senior level
Digital Media • eCommerce • Gaming • Mobile
As a Customer Experience Operations Analyst at Crunchyroll, you will refine customer support operations, analyze ticket flows, and implement solutions. Your role includes creating dashboards, interpreting data for leadership, and ensuring efficient ticket handling processes across channels.
Top Skills: SQL
4 Days Ago
Remote
San Francisco Bay Area, CA
Senior level
Senior level
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Senior Software Engineer on the GraphQL team at Block will design and implement core GraphQL platform features and drive technical decisions that enhance API capabilities across the organization. The role requires collaborating with product teams to optimize performance and reliability while fostering best practices in GraphQL usage.
Top Skills: KotlinTypescript
4 Days Ago
Remote
San Francisco Bay Area, CA
96K-96K Annually
Senior level
96K-96K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software
As a Senior Customer Success Manager at Toast, you will manage the Mid-Market customer relationships, ensuring their success and satisfaction. Your role involves building relationships, driving product adoption, consulting on customer needs, and collaborating across departments to enhance the customer experience and retention.
4 Days Ago
Remote
San Francisco Bay Area, CA
75K-101K Annually
Senior level
75K-101K Annually
Senior level
Cloud • Consumer Web • Productivity • Software • App development • Automation • Data Privacy
The Product Support Representative provides exceptional support for the Reclaim platform by delivering technical assistance, achieving expert knowledge, and ensuring high customer satisfaction. Key responsibilities include troubleshooting issues, documenting problems, and driving customer experience improvements, while working collaboratively with teams and maintaining communication across the organization.
4 Days Ago
Hybrid
San Francisco Bay Area, CA
154K-254K Annually
Senior level
154K-254K Annually
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Client Director will manage key client relationships and lead teams to develop tailored solutions for clients, meeting their strategic outcomes. Responsibilities include achieving financial goals, overseeing account development, and fostering strong executive relationships across client organizations.
5 Days Ago
Hybrid
San Francisco Bay Area, CA
Senior level
Senior level
Financial Services
The Private Client Relationship Manager is responsible for building and maintaining high-net-worth client relationships, providing tailored financial advice, and delivering exceptional service. The role involves developing new relationships, collaborating with internal teams, and ensuring compliance with financial regulations.
6 Days Ago
Remote
San Francisco Bay Area, CA
128K-233K Annually
Senior level
128K-233K Annually
Senior level
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
The Customer Experience Advisor at Qualtrics is responsible for guiding clients in designing and executing world-class Customer Experience (CX) programs. This involves strategic planning, stakeholder engagement, and employing analytical skills to derive insights and drive organizational change. The role requires effective communication and collaboration with various levels of client organizations to ensure program success.
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