Top Senior Customer Success Jobs in San Francisco Bay Area, CA

As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.

Lead the Customer Success team for the Americas, aligning strategies, fostering customer relationships, optimizing processes, and driving retention across a diverse client base in a SaaS environment.

The Enterprise Customer Success Manager oversees post-sales activities, ensuring customer satisfaction and retention, while managing relationships with key stakeholders and driving program success.

The role involves designing scalable systems for Sales and Customer Success, managing projects from start to finish, and integrating various technologies, particularly Gainsight and Salesforce.

The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.

The Director of Digital Customer Success will lead strategies to enhance customer retention, engagement, and advocacy while overseeing a team dedicated to improving the digital customer experience.

The Quality Assurance Manager will lead QA strategy, manage teams, and ensure consistent high-quality support in customer success operations.

As an Enterprise Customer Success Manager, you will manage post-sales activities, ensure customer satisfaction, drive adoption and retention, and collaborate with both C-Suite customers and internal teams.

Lead a team in delivering customer success initiatives for Adobe Digital Experience Cloud, focusing on adoption and value realization. Develop engagement models and maintain relationships with enterprise customers while driving strategic business outcomes.

The Account Manager will manage relationships with Pharmaceutical clients, ensure satisfaction, drive revenue growth, and deliver successful campaigns.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

Manage the Enterprise Customer Success team, ensuring customer satisfaction and successful adoption of solutions. Provide coaching, define strategies, manage team KPIs, and foster a positive team culture.

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

As a Principal Customer Success Manager, you will manage high-value customer accounts, drive value and adoption, and mentor other CSMs. You will lead initiatives and act as a trusted advisor to ensure long-term success for customers.

Manage high-value customer portfolios, ensuring satisfaction and retention. Collaborate with teams, drive product adoption, and identify growth opportunities. Requires 5-7+ years in Customer Success or Account Management.

The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.

As a Principal Customer Success Manager, you will develop trusted advisor relationships with C-level customers, guide outcomes, and execute strategies to drive product adoption and mitigate churn.

The Customer Success Manager will drive product adoption and customer satisfaction, manage relationships, track renewals, and collaborate cross-departmentally to enhance customer success.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

The Client Success Director drives retention and growth for top brand accounts, curating sales narratives, leading high-stakes negotiations, and ensuring clients leverage their tech stack for optimal business outcomes.

The Senior Client Success Manager at Zeta Global manages client budgets, develops marketing strategies, and ensures customer satisfaction through exceptional service and communication.

The Senior Customer Success Manager will guide Enterprise customers through their Webflow journey, driving adoption and expansion while ensuring long-term success and health of customer accounts.

As a Customer Success Engineer at Postman, you will solve complex technical problems for customers, design implementable solutions, and create reusable assets that streamline workflows and improve customer value.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.