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Top Senior Level Customer Success Jobs in San Francisco Bay Area

67+ Job Results
5 Hours Ago
San Francisco, CA
Hybrid
5,500 Employees
117K-207K Annually
5-7 Years of Experience
5,500 Employees
117K-207K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • Machine Learning • Mobile • Software • Virtual Reality • App development
Work on multiple cross-functional workflows to deliver scaled technical advertising solutions to customers. Collaborate with various teams to drive revenue growth and strategic partnerships. Manage complex projects and provide technical expertise to improve customer experience and impact revenue.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+55 More
5 Hours Ago
San Francisco, CA
Hybrid
13,000 Employees
140K-146K Annually
5-7 Years of Experience
13,000 Employees
140K-146K Annually
5-7 Years of Experience
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
Sr. Lead, Customer Success role at ZS's Beyond Healthcare Analytics Team involves end-to-end delivery on aligned objectives with clients, building required storyboards with insights/impact summary, and overseeing client impact delivery.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+61 More
9 Hours Ago
San Francisco, CA
1,800 Employees
234K-316K Annually
7+ Years of Experience
1,800 Employees
234K-316K Annually
7+ Years of Experience
Productivity • Software • Analytics • Automation
Lead the Global Customer Success Strategy team, define global Customer Success strategy, drive operational excellence, lead strategic initiatives, establish forecasting process, mentor the team, and collaborate with cross-functional teams.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+49 More

Featured Jobs

14 Hours Ago
San Francisco, CA
Remote
2,200 Employees
78K-131K Annually
5-7 Years of Experience
2,200 Employees
78K-131K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Develop and maintain a technology-centric KM framework, create and manage knowledge base articles, develop and monitor KM KPIs, optimize the impact of the KM program, and report to the Senior Manager of Enablement within the CS Operations Team.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+58 More
17 Hours Ago
San Francisco, CA
Hybrid
2,500 Employees
153K-185K Annually
7+ Years of Experience
2,500 Employees
153K-185K Annually
7+ Years of Experience
Computer Vision • Gaming • Software • Virtual Reality • Web3
The Product Support Manager is responsible for owning product support operations for Payments at Roblox. They will be a subject matter expert on Roblox's payment strategies and will work on creating high-quality support experiences. The role involves working cross-functionally, providing data-driven insights, and driving process improvements and product enhancements.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+46 More
19 Hours Ago
San Francisco, CA
Remote
20,000 Employees
5-7 Years of Experience
20,000 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
This is a Customer Advocate role at ServiceNow, working closely with the Americas President to design and execute the AMS Customer Engagement program. Responsibilities include prioritizing customer engagements, managing executive-level meetings, deepening strategic relationships, and contributing to the growth strategy of AMS ServiceNow.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
19 Hours Ago
San Francisco, CA
Remote
20,000 Employees
94K-154K Annually
5-7 Years of Experience
20,000 Employees
94K-154K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
As a Senior Specialist in Executive Visual Storytelling at ServiceNow, you will be responsible for producing and editing video content for internal and external channels to highlight the company's mission, products, and empowered individuals. You will work closely with top executives to position them as visionary leaders through visual storytelling. This role requires a strategic thinker with strong video editing and production skills.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
3 Days Ago
San Francisco, CA
Remote
770 Employees
7+ Years of Experience
770 Employees
7+ Years of Experience
Cloud • Information Technology • Machine Learning • Software • Automation
The Senior Principal Customer Success Manager at PagerDuty is responsible for building and fostering strong relationships with customers to accelerate their digital journey. They work directly with customers of varying market segments and sizes, guiding them on best practices and driving adoption of PagerDuty products. The role involves proactive risk identification, delivering business value, and representing the voice of the customer to inform sales and product decisions.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+48 More
3 Days Ago
San Francisco, CA
Hybrid
772 Employees
154K-209K Annually
5-7 Years of Experience
772 Employees
154K-209K Annually
5-7 Years of Experience
Cloud • Healthtech • Software • Biotech
Seeking a Global Customer Success Manager with expertise in Life Sciences to drive customer adoption, retention, and satisfaction at a biotechnology company. Responsibilities include building relationships, implementing customer lifecycle touch points, driving product usage, and collaborating with cross-functional teams. Must have a BS or M.Sc. in a Life Science field and 5+ years of Customer Success experience.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+35 More
4 Days Ago
San Francisco, CA
Remote
3,300 Employees
7+ Years of Experience
3,300 Employees
7+ Years of Experience
Information Technology • Security • Cybersecurity
As a Senior Customer Success Manager at Cloudflare, you will be responsible for ensuring the success of the company's largest Enterprise customers, managing post-sale experiences, and driving customer satisfaction. You will also work on contract renewals, account planning, relationship-building, and cross-functional collaborations to meet customer goals.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+45 More
4 Days Ago
San Francisco, CA
Hybrid
800 Employees
91K-193K Annually
7+ Years of Experience
800 Employees
91K-193K Annually
7+ Years of Experience
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
As the Voice of the Customer (VoC) Manager at GoodRx, you will lead the implementation of a VoC strategy to enhance the healthcare journey for customers. Responsibilities include building cross-functional relationships, creating business cases for customer experience improvements, and driving initiatives to enhance overall customer support experience.
Top Benefits:
401-K Matching
Commuter Benefits
Company Equity
+32 More
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