Top Senior Tech Support Jobs in San Francisco Bay Area, CA

The Executive Business Partner supports executives by managing schedules, coordinating projects, and optimizing workflows, ensuring alignment with business objectives and enhancing operational efficiency.

The Senior Technical Support Specialist assists customers with technical issues, advocates for product improvements, manages support queues, and contributes to project initiatives with a focus on enhancing customer experience.

The Senior Technical Support Specialist resolves complex customer inquiries, mentors team members, and collaborates with Product and Engineering on software defects.

The Senior Technical Support Engineer will provide technical expertise, escalate customer issues, collaborate with engineering, and improve customer support processes at Zip.

As a Staff Technical Support Engineer, you'll resolve complex customer issues, engage with engineering teams, communicate effectively, and ensure exceptional customer satisfaction while participating in on-call support.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.

As a Senior Technical Support Engineer, you will provide expert support to top-tier customers, troubleshoot technical issues, collaborate across teams, and mentor fellow team members.

As a Snr Technical Support Engineer, you will troubleshoot complex technical issues, assist customers with integrations, and collaborate across teams to enhance the support experience.

The Senior Manager of Personalized Support will lead teams to enhance customer satisfaction and operational efficiency, while driving team growth and collaboration across functions.

Lead and scale IT support functions, drive digital transformation through AI and automation, and enhance customer experience with high-performing teams.

As a Senior Technical Support Engineer, you'll manage and resolve complex technical issues for customers, collaborate with teams, and enhance customer experience.

The Staff Technical Program Manager will lead cross-functional initiatives, enhance team productivity, and manage project schedules while collaborating with engineering, ops, and product teams for strategic growth at Airbnb.

Provide escalated technical support for Ping Identity products, investigate issues using knowledge bases and test labs, manage customer expectations, contribute to public community and knowledge base, participate in on-call rotation, and communicate proactively with customers.

Lead advanced customer support by triaging and resolving complex tickets, analyzing logs and environments, reproducing and escalating defects, creating knowledge articles, mentoring support staff, and collaborating with Product and Engineering to improve processes and product quality.

The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.

Manage technical support through client portal, address support tickets, troubleshoot software issues, collaborate on product improvements, and ensure data quality in cloud services.

Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.

The Senior Support Engineer will provide technical support, work on monitoring and alerting systems, and lead incident response for critical issues related to OpenAI's API.

The Senior Technical Support Engineer will provide innovative technical support, ensure customer satisfaction, and improve products and services in cybersecurity.

As a Senior Technical Support Engineer, you will provide technical support for AI applications, troubleshoot issues, mentor other engineers, and improve internal processes and documentation.