Top Senior Customer Success Jobs in San Francisco Bay Area, CA

The Customer Success Manager will manage 50-100 accounts, drive growth, ensure onboarding, engage stakeholders, and identify expansion opportunities.

The Senior Director of Public Sector Customer Success will lead a team to enhance customer experience, drive product adoption, and improve retention for public sector clients, ensuring alignment with GitLab's strategic objectives.

Lead customer success efforts by advising on research design, driving platform adoption, managing 1-3 Research Advisors, running high-impact projects, supporting retention and expansion, and advocating customer needs to product and engineering.

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.

The Senior Customer Success Manager will guide major clients through deploying AI customer service solutions, ensuring adoption and optimizing outcomes via strategic planning and relationship management.

Lead, develop, and scale a team of Customer Success Managers focusing on enterprise customers while driving adoption, retention, and expansion. Balance strategy with day-to-day operations.

Lead and build the customer success team, drive user adoption, improve retention, advocate for customer needs, and establish operational excellence.

The Customer Success Manager will drive AI adoption, manage relationships with tech customers, and optimize usage of Claude products while providing strategic guidance to enhance business outcomes.

The Customer Success Manager will build relationships with customers, ensuring the value from Salesforce's Signature Success Plan, guide feature adoption, and manage high-severity incidents with cross-functional teams.

Engage with customers in legal AI solutions to drive adoption and value, establish strategic relationships, and enhance satisfaction while managing customer success plans.

As a Customer Success Manager, engage with customers to develop strategies for successful adoption of Thomson Reuters' legal AI solutions, enhance satisfaction, and advocate for customer needs.

The Customer Success Manager ensures customer adoption and satisfaction with Attio's AI-native CRM, overseeing retention, health, and upsell initiatives for key accounts.

The Customer Success Engineer ensures customer satisfaction and success by serving as a technical expert, driving customer adoption, troubleshooting issues, and advocating for customer feedback while mentoring team members and conducting business reviews.

The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.

As a Customer Success Manager, you will build relationships with clients, onboard new customers, and provide strategic product guidance while collaborating across teams.

The VP of Customer Success will lead the customer journey, build the Customer Success team, drive strategic outcomes, and collaborate across departments for customer satisfaction.

The Customer Success Manager will manage post-implementation customer relationships, driving platform adoption, retention, and expansion by translating usage into business outcomes and facilitating growth opportunities.

The Senior Customer Success Manager will enhance customer relationships, drive adoption of the platform, gather feedback for product improvements, and build scalable systems to ensure long-term customer success.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

As a Senior Customer Success Manager, you will manage enterprise customers, drive procurement success, and improve customer engagement by providing guidance and education on Zip's platform.

As a Customer Success Manager, you'll act as a trusted advisor for Salesforce's strategic customers, ensuring they maximize their investment in Salesforce and Data Cloud through expert guidance, relationship management, and resolution of incidents.

Manage customer relationships to drive adoption, retention, and renewals for a portfolio of accounts while improving customer success processes.

Lead customer success for robotics deployments: manage onboarding, training, support, and program delivery. Build strategic customer relationships, analyze KPIs, recommend improvements, drive expansions, and coordinate cross-functional teams to ensure successful deployments and retention.

Own strategic enterprise clients, build executive trust, ensure measurable ROI and adoption, drive expansion, create playbooks, and surface client feedback to influence product roadmap.

Manage the complete post-sales lifecycle, act as a trusted advisor to customers, advocate internally, guide technical and business usage of Method's API, gather product feedback, and proactively drive customer value and commercial outcomes.