Top Senior Customer Success Jobs in San Francisco Bay Area, CA

Reposted 7 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
145K-241K Annually
Senior level
145K-241K Annually
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Senior Customer Success Manager will manage relationships with upper mid-market education accounts, drive customer adoption, ensure renewals, and collaborate cross-functionally to enhance customer success.
Top Skills: AICRMLarge Language ModelsSalesforce
Reposted 7 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.
Top Skills: Adobe Experience PlatformCloudData ScienceProgrammatic Media
8 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
104K-130K Annually
Senior level
104K-130K Annually
Senior level
Edtech • Information Technology • Software
The Customer Success Manager will engage customers to maximize platform usage, drive renewals, build relationships, and analyze customer data for strategic recommendations.
Top Skills: GainsightSalesforce
8 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
98K-130K Annually
Senior level
98K-130K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Manage client relationships ensuring success during their migration to the Navan platform, focusing on satisfaction and value retention through post-sales activities and ongoing engagement.
Top Skills: Navan PlatformR&M Technology
Reposted 17 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
125K-165K Annually
Senior level
125K-165K Annually
Senior level
Artificial Intelligence • Enterprise Web • Sales • Software
The Customer Success Manager ensures customer adoption and satisfaction with Attio's AI-native CRM, overseeing retention, health, and upsell initiatives for key accounts.
Top Skills: Crm SoftwareData Analysis Tools
Reposted 9 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
150K-165K Annually
Senior level
150K-165K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.
Top Skills: Ad ServingCrm Data/AudiencesEmail Service ProvidersHTMLSalesforce
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
120K-165K Annually
Senior level
120K-165K Annually
Senior level
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills: Data AnalysisLegal Tech SolutionsSaaS
Reposted 11 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
119K-238K Annually
Senior level
119K-238K Annually
Senior level
Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills: AIAutomation
Reposted 6 Days AgoSaved
Remote
San Francisco Bay Area, CA
129K-210K Annually
Senior level
129K-210K Annually
Senior level
Information Technology • Software
Lead a team of Strategic Customer Success Managers, focusing on customer engagement, team development, operational execution, and strategic program building to enhance customer outcomes.
Top Skills: Customer SuccessData AnalysisDevOpsProject Management
Reposted 6 Days AgoSaved
Remote
San Francisco Bay Area, CA
152K-187K Annually
Senior level
152K-187K Annually
Senior level
Artificial Intelligence • Healthtech • Software
The Director of Customer Success will lead the West region, driving customer outcomes, commercial strategies, and team development while fostering executive relationships within enterprise accounts.
Top Skills: Customer SuccessEnterprise SaasHealthtech
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
143K-230K Annually
Senior level
143K-230K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.
Top Skills: Ai/AutomationGainsightSaaS
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
126K-169K Annually
Senior level
126K-169K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.
Top Skills: Enterprise SaasGainsight
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18 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
140K-165K Annually
Senior level
140K-165K Annually
Senior level
Artificial Intelligence • Machine Learning • Software • Analytics
As a Senior Strategic Customer Success Manager, you'll partner with enterprise customers, ensuring alignment with their goals, promoting product adoption, and leading initiatives to deepen trust and measure outcomes.
Top Skills: AIBig TechCustomer Success
Reposted 23 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
150K-200K Annually
Senior level
150K-200K Annually
Senior level
Software
As a Customer Success Engineer at Postman, you will solve complex technical problems for customers, design implementable solutions, and create reusable assets that streamline workflows and improve customer value.
Top Skills: APIsAWSAzureGitJavaScriptNode.jsTypescript
15 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Information Technology • Internet of Things • Software • Analytics • Automation • Manufacturing
The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.
Top Skills: Ai ToolsManufacturing Operations Management SoftwareTraksys
16 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
75K-100K Annually
Senior level
75K-100K Annually
Senior level
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Manager oversees customer relationships, ensuring seamless transitions from launch to renewal while enhancing customer satisfaction and loyalty.
Top Skills: Enterprise SoftwareSaaS
Reposted 16 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.
Top Skills: AICloud-Based SolutionsSaaS
19 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Senior Client Success Manager will manage large market client relationships, ensuring client satisfaction and engagement while identifying risks and opportunities. This role involves tracking KPIs, project management, and collaboration with cross-functional teams to deliver high-quality client experiences.
Reposted 19 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
150K-165K Annually
Senior level
150K-165K Annually
Senior level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Client Success Director manages key client relationships, ensure client satisfaction, and collaborates with teams to enhance service delivery in the healthcare sector.
Top Skills: B2B Saas
Reposted 19 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
160K-180K Annually
Senior level
160K-180K Annually
Senior level
Enterprise Web • Fintech • Payments • Software • Financial Services
The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.
Reposted 19 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
120K-203K Annually
Senior level
120K-203K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Lead and mentor a team of Customer Success Managers to drive customer satisfaction, retention, and product adoption, while managing strategic accounts and processes.
Top Skills: GainsightSalesforce
YesterdaySaved
In-Office
San Francisco Bay Area, CA
Senior level
Senior level
Information Technology • Internet of Things
Serve as primary post-implementation point of contact for a portfolio of customers to drive onboarding, adoption, retention, renewals and expansion; run business reviews, align SOW to deliveries, collect product feedback, and partner with Product, Sales, and Technical teams to demonstrate ROI.
2 Days AgoSaved
In-Office
San Francisco Bay Area, CA
145K-180K Annually
Senior level
145K-180K Annually
Senior level
Artificial Intelligence • Cloud • Software
The Senior Customer Success Manager will manage high-impact customer relationships, ensuring product adoption, retention, and revenue growth through strategic advice and collaboration with sales and product teams.
Top Skills: Crm SoftwareGainsightGongSalesforce
Reposted 2 Days AgoSaved
In-Office
San Francisco Bay Area, CA
180K-240K Annually
Senior level
180K-240K Annually
Senior level
Artificial Intelligence
The Strategic Customer Success Manager will ensure customer success in AI projects by leading onboarding, engagement, and adoption while collaborating with various teams.
Top Skills: AILlmsMachine Learning
Reposted 2 Days AgoSaved
In-Office
San Francisco Bay Area, CA
150K-200K Annually
Senior level
150K-200K Annually
Senior level
Marketing Tech • Software
The Customer Success Lead will build and manage systems to improve customer activation, engagement, and retention at Replo, focusing on measurable metrics.
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