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Top Senior Customer Success Jobs in San Francisco Bay Area, CA

20 Days AgoSaved
Easy Apply
Hybrid
San Francisco Bay Area, CA
Easy Apply
125K-172K Annually
Senior level
125K-172K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Senior Principal Customer Success Manager builds relationships with customers, guides their digital journey, executes adoption strategies, and collaborates with sales to mitigate risks while representing customer needs internally.
Top Skills: Ai/MlAutomationDevOpsIt Enterprise ArchitecturePagerduty Products
Reposted 10 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
111K-150K Annually
Senior level
111K-150K Annually
Senior level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills: CybersecuritySaaS
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
119K-170K Annually
Senior level
119K-170K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.
Top Skills: Ai/AutomationGainsightSaaS
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
109K-147K Annually
Senior level
109K-147K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.
Top Skills: Enterprise SaasGainsight
12 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.
Top Skills: Adobe Experience PlatformCloudData ScienceProgrammatic Media
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
101K-136K Annually
Senior level
101K-136K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage Samsara's Enterprise Customer Success team, ensuring customer adoption and satisfaction while defining strategies, coaching staff, and achieving performance goals.
Top Skills: Gainsight
Reposted 13 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
171K-204K Annually
Senior level
171K-204K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.
Top Skills: Customer Success SoftwareCybersecurityData Analysis
Reposted 13 Days AgoSaved
Remote
San Francisco Bay Area, CA
150K-195K Annually
Senior level
150K-195K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills: AIAPIsMachine LearningSpeech-To-TextText-To-Speech
14 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
Senior level
Senior level
Enterprise Web • Mobile • Professional Services • Software
The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.
Top Skills: Digital ToolsSaaSUx Research
14 Days AgoSaved
Remote
San Francisco Bay Area, CA
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.
Top Skills: Google SuiteMS OfficeSalesforceSlack
14 Days AgoSaved
Remote
San Francisco Bay Area, CA
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
14 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
190K-257K Annually
Senior level
190K-257K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.
Top Skills: CRMCsm Platforms
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Reposted 14 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
101K-153K Annually
Senior level
101K-153K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
Reposted 25 Days AgoSaved
Easy Apply
Hybrid
San Francisco Bay Area, CA
Easy Apply
71K-97K Annually
Senior level
71K-97K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will improve customer retention, drive engagement, manage relationships, and ensure value realization from PagerDuty's solutions post-sale.
Top Skills: Cloud-Based SolutionsSaaS
25 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
130K-150K Annually
Senior level
130K-150K Annually
Senior level
Artificial Intelligence • Healthtech • Logistics • Social Impact • Software • Telehealth
The Senior Customer Success Manager leads customer interactions, ensuring satisfaction, retention, and expansion. They collaborate cross-functionally, use data for recommendations, and drive revenue targets while advocating for customer needs within the company.
Reposted 16 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
119K-238K Annually
Senior level
119K-238K Annually
Senior level
Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills: AIAutomation
Reposted 19 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As a Customer Success Manager, you will drive customer retention, manage relationships, and ensure value realization of PagerDuty's solutions post-sale.
Top Skills: Cloud-Based SolutionsSaaS
19 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The role involves managing customer success analytics, designing operational playbooks, utilizing AI tools for automation, and ensuring metrics consistency across teams.
Top Skills: Ai ToolsChurnzeroGainsightHubspotLookerSalesforceSnowflakeSQLTotangoVitally
19 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
167K-180K Annually
Senior level
167K-180K Annually
Senior level
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills: Data AnalysisLegal Tech SolutionsSaaS
19 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
195K-203K Annually
Senior level
195K-203K Annually
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.
Top Skills: Legal TechSaaS
Reposted 2 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
Senior level
Senior level
Artificial Intelligence • Software
As a Customer Success Manager, you will build relationships with clients, onboard new customers, and provide strategic product guidance while collaborating across teams.
Top Skills: AISaaS
Reposted 18 Hours AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
150K-190K Annually
Senior level
150K-190K Annually
Senior level
Artificial Intelligence • Marketing Tech • Sales • Conversational AI
The Senior Customer Success Manager will drive customer adoption and engagement, own a portfolio of enterprise clients, and advise C-level stakeholders.
Reposted 18 Hours AgoSaved
Hybrid
San Francisco Bay Area, CA
175K-200K Annually
Senior level
175K-200K Annually
Senior level
Financial Services
The VP of Customer Success will lead the customer journey, build the Customer Success team, drive strategic outcomes, and collaborate across departments for customer satisfaction.
Top Skills: B2B SaasNetSuiteQuickbooks
Reposted YesterdaySaved
In-Office
San Francisco Bay Area, CA
130K-163K Annually
Senior level
130K-163K Annually
Senior level
Big Data • Software
The Senior Customer Success Manager will manage enterprise accounts, drive adoption, secure renewals and expansions, and build strong stakeholder relationships while collaborating internally to improve customer experiences.
Top Skills: CRMData ServicesRelationship Intelligence Software
Reposted YesterdaySaved
In-Office
San Francisco Bay Area, CA
158K-198K Annually
Senior level
158K-198K Annually
Senior level
Big Data • Software
As a Strategic Customer Success Manager, you'll manage top enterprise accounts, drive transformational outcomes, and influence internal CS operations and strategy. You'll build relationships with C-suite executives, define account plans, mentor peers, and partner cross-functionally to elevate account performance.
Top Skills: Crm SoftwareData ServicesRelationship Intelligence Software
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