Top Senior Customer Success Jobs in San Francisco Bay Area, CA

The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.

The RVP, Agentic Customer Success Leader will lead product success teams, architect customer centers of excellence, and drive ongoing AI value realization for Salesforce's global clients.

As a Senior Customer Success Manager, you will manage enterprise customers, drive procurement success, and improve customer engagement by providing guidance and education on Zip's platform.

Own strategic enterprise clients, build executive trust, ensure measurable ROI and adoption, drive expansion, create playbooks, and surface client feedback to influence product roadmap.

Lead customer success for robotics deployments: manage onboarding, training, support, and program delivery. Build strategic customer relationships, analyze KPIs, recommend improvements, drive expansions, and coordinate cross-functional teams to ensure successful deployments and retention.

Lead and scale the Customer Success function, develop best practices, drive customer outcomes, and partner with sales to enhance growth in Enterprise accounts.

Lead and mentor the Customer Success team, ensuring customer adoption and satisfaction through strategy, technical expertise, and collaboration with cross-functional teams.

The Customer Success Manager will build and operate scalable customer engagement programs, collaborating with cross-functional teams to enhance customer value and retention while leveraging data signals.

The Customer Success Manager will manage customer relationships, drive value, track performance, and collaborate with teams to ensure customer needs are met.

As a Customer Success Manager, you will manage customer relationships, understand their goals, drive adoption, and identify expansion opportunities while collaborating with internal teams.

Manage the customer lifecycle, handle implementations, work with engineering on requirements, build customer success processes, and educate users.

As a Senior Customer Success Manager at Front, you'll manage B2B customer relationships, focusing on retention through proactive engagements and data-driven strategies, while driving renewals and strengthening stakeholder relationships to ensure customer success and ROI.

The Client Success Lead manages daily operations, oversees staff, and ensures an exceptional lunch experience for clients in the Bay Area, requiring local travel.

The Customer Success Manager will oversee customer health and retention, design onboarding programs, navigate stakeholder relationships, and partner with Sales to drive account expansion.

As a Senior Customer Success Manager, you'll own the customer lifecycle, driving renewals and fostering relationships while using data-driven insights to ensure customer success.

The Customer Success Manager will maintain post-sales relationships with strategic customers, ensuring measurable value and successful implementation of ept AI's platform by guiding technical execution and managing customer outcomes.

The Technical Customer Success Manager at Sentry ensures customer onboarding, value realization, and drives product adoption by collaborating with stakeholders and advocating for customer needs.

The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.

The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.

As the first Customer Success hire, you will build processes and systems to support a high-performing customer lifecycle, manage technical issues, and expand contracts while becoming an expert in cross-border compliance.

The Customer Success Lead will build and manage systems to improve customer activation, engagement, and retention at Replo, focusing on measurable metrics.

Lead the Customer Success team for Ramp, focusing on enterprise and strategic accounts. Drive adoption strategies, change management, and AI-augmented workflows. Build and manage a high-performing team to establish strong customer relationships and ensure a seamless post-sale experience.

Lead customer-focused workstreams to drive success for government customers. Collaborate with cross-functional teams, manage customer lifecycle, and identify issues for problem resolution.

The Strategic Customer Success Manager will ensure customer success in AI projects by leading onboarding, engagement, and adoption while collaborating with various teams.

The Technical Account Manager drives post-sales success, ensuring customer outcomes and satisfaction through proactive guidance, technical problem-solving, and expansion opportunities. They collaborate with engineers and stakeholders to simplify technical concepts and navigate customer needs effectively.