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Top Senior Customer Success Jobs in San Francisco Bay Area, CA

Reposted 7 Days AgoSaved
In-Office
San Francisco Bay Area, CA
349K-440K Annually
Senior level
349K-440K Annually
Senior level
Cloud • Software
The SVP will lead Customer Success for Marketing Cloud, driving customer value through adoption, support operations, onboarding, and feedback integration. They will oversee a high-performing team and ensure successful client engagement.
Top Skills: AIAutomationCustomer Success PlatformsSupport Technologies
Reposted 7 Days AgoSaved
In-Office
San Francisco Bay Area, CA
123K-298K Annually
Senior level
123K-298K Annually
Senior level
Cloud • Software
The Customer Success Manager, Director will lead growth initiatives, enhance customer experiences using AI technology, and drive innovation in CRM.
Top Skills: AICRM
7 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
135K-165K Annually
Senior level
135K-165K Annually
Senior level
Software
Own adoption and value realization for advisory customers by configuring workflows, driving platform adoption, leading enablement and change management, improving delivery consistency, and collaborating cross-functionally to ensure measurable client outcomes and retention.
Top Skills: Llms
Reposted 7 Days AgoSaved
Easy Apply
Hybrid
San Francisco Bay Area, CA
Easy Apply
102K-138K Annually
Senior level
102K-138K Annually
Senior level
Enterprise Web • Marketing Tech • Software
As a Customer Success Manager, you'll oversee enterprise accounts, driving product adoption and customer satisfaction while ensuring renewals and providing strategic insights to improve customer experiences.
Top Skills: Content Management SystemsContent StrategyContentful ApisData Tools
Reposted 7 Days AgoSaved
In-Office
San Francisco Bay Area, CA
Senior level
Senior level
Logistics • Transportation
Manage the customer lifecycle, handle implementations, work with engineering on requirements, build customer success processes, and educate users.
Reposted 7 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
Senior level
Senior level
Information Technology • Sales • Software
The Senior Enterprise Customer Success Manager will oversee the entire customer lifecycle, ensuring proper onboarding, implementation, and driving customer adoption and retention. This role involves strategic advising, managing renewals, partnerships across functions, and contributing to scalable processes within a growing Customer Success organization.
Reposted 7 Days AgoSaved
Easy Apply
In-Office
San Francisco Bay Area, CA
Easy Apply
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Cloud • Information Technology • Software
The Customer Success Manager will develop trusted advisor relationships with customers, driving product adoption, reducing churn, and providing strategic guidance to ensure customer success with Intercom's solutions.
Top Skills: Ai ProductsCommunication ProductsSaaS
Reposted 21 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Fintech • Payments • Financial Services
The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.
Top Skills: Customer SuccessData AnalysisFintechHr TechMarketingPartner ManagementSaaS
Reposted 8 Days AgoSaved
Easy Apply
In-Office
San Francisco Bay Area, CA
Easy Apply
180K-250K Annually
Senior level
180K-250K Annually
Senior level
Artificial Intelligence • Fintech • Information Technology
Lead and scale the Customer Success organization at Pump.co, ensuring customer satisfaction and retention through effective onboarding, support, and data-driven strategies.
Top Skills: AWSCatalystCloudGainsightGCPSaaSVitally
Reposted 8 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
155K-175K Annually
Senior level
155K-175K Annually
Senior level
Cloud • Information Technology • Software • Analytics • Business Intelligence
The Technical Customer Success Manager at Sentry ensures customer onboarding, value realization, and drives product adoption by collaborating with stakeholders and advocating for customer needs.
Top Skills: Application MonitoringCloud-Native Application InfrastructureDevOpsSoftware Development Life Cycle
Reposted 9 Days AgoSaved
In-Office
San Francisco Bay Area, CA
140K-180K Annually
Senior level
140K-180K Annually
Senior level
Marketing Tech • Software
The Customer Success Lead will build and manage systems to improve customer activation, engagement, and retention at Replo, focusing on measurable metrics.
Reposted 9 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
Senior level
Senior level
Artificial Intelligence • Information Technology • Business Intelligence • Consulting
The Customer Success Manager will maintain post-sales relationships with strategic customers, ensuring measurable value and successful implementation of ept AI's platform by guiding technical execution and managing customer outcomes.
Top Skills: AIEngineering-Led ProductsMlWorkflow Automation
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Reposted 9 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
165K-205K Annually
Senior level
165K-205K Annually
Senior level
Software
As a Senior Manager of Customer Success Operations, you will optimize systems and processes, build dashboards, enable teams, and drive customer outcomes.
Top Skills: AmplitudeBigQueryGoogle SheetsGoogle SlidesHubspotNotionSalesforceTableauVitally
Reposted 13 Minutes AgoSaved
Remote
San Francisco Bay Area, CA
Senior level
Senior level
Software
As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.
Top Skills: Cpm Scheduling SoftwareMicrosoft ProjectOracle Primavera P6
YesterdaySaved
Remote
San Francisco Bay Area, CA
102K-182K Annually
Senior level
102K-182K Annually
Senior level
Cloud • Fintech • Insurance • Software
The Senior Manager, Customer Success Architect leads a team in delivering technical solutions, mentors staff, and ensures customer satisfaction through effective engagements and continuous improvement efforts.
Top Skills: .NetAWSAzureDevOpsJavaKubernetesSQL ServerWindows Server
YesterdaySaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
Artificial Intelligence • Computer Vision • eCommerce • Fintech • Machine Learning
In this role, you will manage customer relationships, drive product adoption through data analysis, and ensure customer success through advocating for their needs and aligning with their long-term goals.
Top Skills: B2B Saas
Reposted YesterdaySaved
Remote
San Francisco Bay Area, CA
Senior level
Senior level
Healthtech • Biotech
Serve as a trusted advisor for strategic clinical accounts, build Customer Success Plans, monitor KPIs and customer health, drive adoption, expansions, renewals, and advocate customer needs across product and services.
Top Skills: GenomicsNext Generation Sequencing (Ngs)Velsera
YesterdaySaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
71K-117K Annually
Senior level
71K-117K Annually
Senior level
Artificial Intelligence • Cloud • Machine Learning • Retail • Software
The Customer Success Manager builds relationships with dealer customers, ensuring product adoption and measurable revenue impact through proactive communication and support.
Top Skills: AIExcelLookerPower BIPowerPointSalesforceTableau
YesterdaySaved
Remote
San Francisco Bay Area, CA
90K-100K Annually
Senior level
90K-100K Annually
Senior level
Healthtech
The Client Success Manager builds and maintains client relationships, drives engagement and adoption of analytics solutions, and ensures successful delivery of services while managing multiple projects and priorities.
Top Skills: ExcelProject Management ToolsSmartsheet
YesterdaySaved
Remote
San Francisco Bay Area, CA
Senior level
Senior level
Cloud • Hardware • Internet of Things • Other • Software • Utilities
Manage customer relationships, optimize customer experience, and lead services in the North Sales Hub while ensuring revenue and service margins are met.
Top Skills: GainsightItilMavenlinkMS OfficePmpSalesforce
YesterdaySaved
Remote
San Francisco Bay Area, CA
183K-228K Annually
Senior level
183K-228K Annually
Senior level
Software • Financial Services
The Senior Director of Customer Success leads strategies ensuring customers in the Americas achieve success and retention, overseeing a team of Regional Directors to enhance customer outcomes and relationship management.
Top Skills: AnaplanMS OfficeOnestreamOracleSaas ApplicationsSAP
Reposted YesterdaySaved
Remote
San Francisco Bay Area, CA
152K-228K Annually
Senior level
152K-228K Annually
Senior level
Artificial Intelligence • Healthtech • Analytics • Biotech
The Director of Customer Success leads KOL relationships and drives advocacy and adoption for GE HealthCare's mammography products, coordinating with sales and clinical teams for market impact.
YesterdaySaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
110K-150K Annually
Senior level
110K-150K Annually
Senior level
AdTech • Marketing Tech • Social Media • Software
The Enterprise Customer Success Manager leads initiatives to mitigate churn, drive growth, build partnerships, and mentor junior team members in achieving customer engagement and success.
Top Skills: Enterprise SoftwareLocal SearchSaaSSocial Media Management
YesterdaySaved
Remote
San Francisco Bay Area, CA
105K-125K Annually
Senior level
105K-125K Annually
Senior level
Software
The Customer Success Manager leads success outcomes for named accounts, drives product adoption, manages customer relationships, and identifies upsell opportunities.
Top Skills: LmsQms SoftwareSalesforce
YesterdaySaved
Remote
San Francisco Bay Area, CA
Senior level
Senior level
Software
The Director of Customer Success will drive revenue retention and expansion, operationalize marketing strategies, and lead Customer Success Managers to enhance partner engagement and performance.
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