Top Senior Customer Success Jobs in San Francisco Bay Area, CA

The Technical Account Manager drives post-sales success, ensuring customer outcomes and satisfaction through proactive guidance, technical problem-solving, and expansion opportunities. They collaborate with engineers and stakeholders to simplify technical concepts and navigate customer needs effectively.

Lead the implementation and customer success teams for Wonderschool's government and enterprise clients, ensuring successful deployments and long-term customer retention and expansion.

As a Senior Customer Success Engineer, you will lead customer deployments, monitor system health, and drive solution adoption to optimize security value for strategic accounts.

The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.

The Principal Customer Success Manager fosters relationships with key clients, drives product adoption, and mentors team members to enhance customer engagement and satisfaction.

The Senior Customer Success Manager owns strategic customer relationships in healthcare, guiding enterprise accounts from launch to renewal while utilizing AI solutions to enhance patient experiences and drive measurable outcomes.

The Head of Customer Success will build and scale the Customer Success team, define customer journeys, drive retention metrics, and act as a product liaison.

Lead a team of Customer Success Managers to enhance client experience in the Legal Enterprise segment, focusing on relationships, retention, and operational strategy.

Drive revenue and product adoption by deepening customer relationships, scaling payments volume, implementing custody solutions, identifying upsell/cross-sell opportunities, performing financial/value analysis, and leading cross-functional initiatives to solve complex customer and operational challenges.

As a Strategic Customer Success Manager, you'll manage key customer relationships, drive platform adoption, execute commitments, and identify growth opportunities while ensuring customer satisfaction and retention.

Manage technical customer relationships, resolve complex issues, improve support workflows using AI, and build documentation to enable teams. Liaise between customers and Product/Engineering.

The Head of Programmatic Customer Success will define and implement strategies for customer engagement, utilizing AI to optimize customer journeys, ensuring scalable adoption without direct customer management. Responsibilities include designing programs, establishing metrics for success, experimenting to drive behavior change, and hiring a high-performance team.

The VP of Customer Success will lead a team's growth, define retention strategies, ensure measurable customer value, and enhance cross-functional alignment while fostering key executive relationships and improving operational efficiency.

The Senior Customer Success Manager drives customer value, enhances client relationships, manages account health, oversees multiple workstreams, and communicates with stakeholders to ensure successful software and service delivery.

As a Customer Success Manager, you will drive AI adoption, build strategic relationships, optimize customer usage of products, and manage customer experiences to maximize value.

The Customer Success Manager will oversee client relationships, ensure customer satisfaction, drive adoption of Zip's platform, and collaborate with internal teams to enhance customer success.

The Senior Customer Success Manager will enhance customer relationships, drive value through proactive planning, and ensure success for state and local education customers. Responsibilities include developing success plans, collaborating with cross-functional teams, and guiding customers through compliance challenges to maximize their engagement with Okta's solutions.

The Customer Success Manager will drive customer engagement, onboarding, and satisfaction, while ensuring contract renewals and helping clients succeed with Augment's products.

Manage and grow strategic enterprise SaaS accounts for Bynder by driving adoption, delivering measurable ROI, owning success and renewal plans, mapping stakeholders, collaborating on account strategy, and representing customer feedback to product and partner teams to increase retention and expansion.

Lead enterprise customer success strategy and drive renewal outcomes for strategic accounts, building strong relationships and managing a Customer Success team.

The Senior Manager of Customer Success Management will lead a team to ensure strategic customers successfully onboard and adopt Slack, driving value and growth in alignment with company targets.

The Technical Customer Success Manager will enhance post-sales operations, troubleshoot customer issues, engage proactively for renewals, and collaborate with product teams to ensure customer satisfaction and feedback is integrated into future developments.

The Enterprise Customer Success Manager will own post-sales relationships with strategic customers, driving product adoption and renewal efforts, while collaborating with internal teams to ensure customer satisfaction and value realization.

As a Customer Success Manager, you will build strategic relationships with universities, enable AI usage, drive adoption of Claude's capabilities, and provide tailored insights to enhance their educational impact.

Manage enterprise client relationships, ensuring successful implementation, product adoption, and retention. Drive outcomes through technical guidance and relationship building while leveraging AI for efficiency.