Top Senior Operations Jobs in San Francisco Bay Area, CA

Own a strategic Membership and Loyalty vertical end-to-end, including strategy, roadmap development, data-driven initiatives, cross-functional execution, stakeholder alignment, and executive reporting cadences. The role requires an autonomous operator who can identify opportunities, translate data into actionable insights, influence stakeholders, and drive measurable business outcomes with minimal oversight.

Leads operations strategy for Airwallex’s Americas business, overseeing financial operations, client enablement, enterprise customer readiness, process improvement, and operational controls. Partners cross-functionally with Product, Engineering, Commercial, Partnerships, and Support teams to resolve bottlenecks, launch enterprise customers, improve service quality, and scale processes. Manages, coaches, and develops an operations team while driving strategic initiatives and operational excellence.

Lead initiatives to drive revenue and growth in Generative AI, collaborating with teams and developing strategies aligned with market needs.

Own business operations for Cloud Operations and SRE, including planning, OKRs, reporting, operating cadences, cross-functional programs, metrics, invoices, hiring operations, onboarding, communications, and offsites. Provide comprehensive executive support to the VP, managing calendars, travel, meetings, correspondence, expenses, and follow-through. Build AI-powered automations and workflows to improve organizational efficiency and eliminate repetitive manual work.

Drive cross-functional operational improvements by identifying bottlenecks, diagnosing root causes, and delivering scalable fixes. Build dashboards, automations, trackers, and workflows; own end-to-end processes; partner with Operations, Commercial, Data, Product, and Finance; iterate quickly to deliver measurable improvements in speed, decision quality, and execution. Thrive in ambiguity and prioritize impact over bureaucracy.

Own and optimize the marketing and revenue technology stack, including marketing automation, CRM integrations, data schemas, lead processing, campaign operations, segmentation, and attribution. Build scalable GTM workflows and integrations, support AI-enabled marketing processes, and execute campaigns involving audience segmentation, asset management, email builds, A/B testing, and deployment. Collaborate cross-functionally with marketing and revenue stakeholders.

Own workforce strategy and capacity planning across Operations, translating forecasts into staffing and headcount plans. Lead implementation of a workforce management platform, build automated forecasting and scheduling processes, develop capacity and scenario models, and advise leadership on staffing, budgets, shrinkage, overtime, service levels, and intraday adjustments. Partner cross-functionally with Operations, Engineering, Data, Finance, and external vendors.

Owns complex quote support and quote-to-cash operations across global sales organizations. Ensures compliance with SOX, revenue recognition, and booking policies while advising Sales, Finance, Legal, and Systems teams. The role analyzes operational data, standardizes processes, leads scalable improvements, supports audit readiness, and influences revenue strategy and system design.

Build and lead foundational revenue operations across product-led and sales-led motions. Own forecasting, pipeline, lead routing, deal desk, quote-to-cash, GTM data modeling, funnel reporting, rep enablement, and customer journey processes. Develop AI-native agentic workflows using code, CRM, warehouse data, and modern GTM tools to automate enrichment, hygiene, research, and deal processing while driving measurable revenue outcomes.

Own the Global Support organization’s annual operating plan, capacity, headcount, and cost models. Lead monthly and quarterly business reviews, develop reporting frameworks, validate metrics, and provide executive-level insights and recommendations. Partner cross-functionally with Support, Finance, Workforce Management, and People to improve productivity, staffing, cost-to-serve, vendor strategy, and customer experience. Use AI and self-service analytics tools to accelerate modeling, reporting, and operational decision-making.

Leads revenue operations across sales, account management, and marketing. Manages a three-person team, owns forecasting, pipeline management, capacity planning, commissions, contract processes, GTM systems, reporting, AI adoption, and process automation. Partners cross-functionally with Sales, Marketing, Product, Engineering, and Data to improve revenue performance, data quality, funnel operations, and efficiency.

Lead GTM strategy and revenue operations for the Americas, partnering with Sales leadership to drive forecasting, performance management, pipeline health, planning, territory design, resource allocation, and operating cadences. Analyze commercial performance, model scenarios, identify efficiency opportunities, evolve go-to-market motions, and translate complex data into executive recommendations. Collaborate with Finance, Customer Success, Revenue Systems, and Data to improve predictability and scale B2B growth.

Leads Omni’s Revenue Operations function by managing the RevOps team, building scalable Salesforce systems, improving forecasting and reporting, deploying AI-enabled workflows, and connecting sales, marketing, partnerships, customer success, and finance operations. The role owns capacity planning, revenue data quality, compensation and deal processes, customer lifecycle handoffs, and executive business reviews while remaining hands-on with systems, analytics, and process improvement.

Leads multiple fraud operations teams focused on disputes and compliance. Oversees people leaders and individual contributors, sets operational strategy, improves productivity, quality, service levels, and compliance, manages queue health, resolves escalated risk events, and drives cross-functional change. The role also supports recruiting, talent development, AI-enabled efficiency initiatives, Lean Six Sigma practices, and data-driven operational improvements.

Own and improve Composer’s brokerage and trading operations, including trade lifecycle management, account servicing, escalations, reconciliations, controls, and risk workflows. Partner with Product, Engineering, Compliance, and Operations to define requirements, implement scalable solutions, support launches, analyze operational trends, and lead cross-functional initiatives in a regulated environment.

Leads strategy and operations for the Solutions Engineering organization, improving technical sales productivity, forecasting, workflows, operating cadence, analytics, and pilot conversion. Partners with SE, Sales, Product, Engineering, Finance, and RevOps leadership on coverage models, capacity planning, technical qualification, GTM systems, and strategic initiatives. Builds scalable processes, content, reporting, and AI-enabled tools while identifying and resolving technical selling friction.

Lead strategy and execution for Notion's Partner programs: build revenue and capacity models, run planning cadences, define systems and reporting, optimize partner processes, design incentives and tiering, and partner cross-functionally to scale ARR growth and improve partner experience.

Leads high-impact, cross-functional business initiatives from strategy through implementation. Builds scalable processes and systems, analyzes business performance, develops models, defines success metrics, and provides recommendations to senior leadership. The role requires ownership, strong analytical and communication skills, and the ability to operate effectively in ambiguity across Sales, Marketing, Customer, Product, and G&A teams.

Leads end-user technology services, supporting workstations, mobile devices, video conferencing, voice systems, and collaboration tools. Troubleshoots complex technical issues, manages incidents and root-cause analysis, automates operational tasks with scripting, creates documentation and training, coordinates vendors and technology projects, and supports hardware lifecycle activities. Provides rotational 24x7 on-call coverage and domestic and international deployment support.

Lead Revenue Operations, owning CRM architecture, data infrastructure, forecasting, reporting, compensation and territory design, and oversight of Deal Desk and Enablement. Drive GTM alignment, implement revenue technology and AI-powered automation, and support PLG and enterprise motions to scale ARR and operational efficiency.

Develop go-to-market strategies, lead high-impact cross-functional initiatives, build analytical models and dashboards, and improve operational efficiency. The role analyzes market trends, customer segments, competitive landscapes, and commercial performance while translating data into executive recommendations. It requires strong stakeholder management, leadership, communication, spreadsheet modeling, SQL familiarity, and the ability to leverage AI tools in a fast-paced SaaS environment.

Works in Flexport’s Office of the CEO to solve high-priority business problems across freight modes and regions. Responsibilities include building financial analyses and models, researching ambiguous issues, developing executive recommendations, visiting operational sites, managing business cadences, coordinating stakeholders, and transitioning into operating leadership roles. The position requires strong analytical judgment, concise communication, curiosity about global freight, compliance awareness, and willingness to work on-site.

Leads business operations for Cisco’s Americas Hyperscale and AI Sales organization. Responsibilities include cross-functional planning, large-deal approval, go-to-market strategy, lifecycle optimization, market and portfolio planning, account penetration, change management, and technical program management. Partners with executive leadership, Finance, Legal, Supply Chain, Business Units, and strategic enterprise customers to accelerate deal execution and support long-term growth.

Leads employee benefits operations by implementing operational strategies, improving workflows, monitoring KPIs, managing resources and budgets, mitigating risks, and advancing technology-enabled process improvements. The role manages, coaches, and develops teams; supports client retention, growth, and service quality; ensures regulatory and policy compliance; and collaborates cross-functionally to strengthen efficiency, scalability, and client and colleague experiences.

Own post-sales strategy and operations for Customer Success, including customer segmentation, book design, forecasting, reporting, operating cadences, and performance metrics. Partner with post-sales leadership and cross-functional teams to improve retention, expansion, customer health, and time-to-value. Lead strategic initiatives, analyze data using SQL and BI tools, manage revenue operations systems, and drive executive-level decision-making and accountability.