The Customer Support Engineer resolves technical inquiries related to the Starburst Enterprise Platform and Galaxy. Responsibilities include responding to customer requests, contributing to knowledge bases, collaborating with teams, and managing escalations with Engineering.

As a Partner Solution Architect, you will ensure customer adoption of Starburst products, guiding technical sales, conducting workshops, and leading customer engagements. You will shape evaluations, perform system tuning, and act as a technical consultant.