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Top Tech Support Jobs in San Francisco Bay Area, CA

Reposted YesterdaySaved
In-Office
San Francisco Bay Area, CA
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Artificial Intelligence • Cloud • Hardware • Machine Learning • Software • Infrastructure as a Service (IaaS)
As a Technical Support Engineer, you'll manage incidents, improve service quality, and ensure effective communication between internal teams and customers, emphasizing problem-solving and customer satisfaction.
Top Skills: BashJavaScriptKubernetesLinuxPythonSlurm
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
San Francisco Bay Area, CA
Easy Apply
90K-120K Annually
Entry level
90K-120K Annually
Entry level
Fintech • Payments • Financial Services
As a Technical Support Engineer, you will interface with merchants, handle integrations, provide operational excellence, and track product feedback.
Top Skills: HTMLJavaJavaScriptPHPScriptingSQL
Reposted 3 Days AgoSaved
In-Office
San Francisco Bay Area, CA
44-54 Annually
Entry level
44-54 Annually
Entry level
Cloud • Hardware • Security • Software
The Technical Support Engineer role involves troubleshooting customer environments, educating on product installation, and collaborating with teams to enhance product quality.
Top Skills: Computer EngineeringComputer ScienceCybersecurityInformation TechnologyLinuxNetworkingPythonSystems AdministrationTelecommunications
Reposted 15 Hours AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
Junior
Junior
Legal Tech • Software • Generative AI
As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.
Top Skills: APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Reposted 15 Hours AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
70K-80K Annually
Mid level
70K-80K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.
Top Skills: AIClient OnboardingData AnalysisPlatform ManagementTechnical Support
Reposted YesterdaySaved
Remote
San Francisco Bay Area, CA
50K-80K Annually
Junior
50K-80K Annually
Junior
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills: APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
11 Days AgoSaved
Easy Apply
Hybrid
San Francisco Bay Area, CA
Easy Apply
114K-191K Annually
Mid level
114K-191K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Technical Support Engineer II provides technical support to customers, resolves integration issues, writes scripts, and ensures effective communication with clients.
Top Skills: GoJavaScriptKubernetesMySQLPostgresPythonRubyTerraformUnix
Reposted 3 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
19-19 Hourly
Entry level
19-19 Hourly
Entry level
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills: Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
4 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
90K-130K Annually
Mid level
90K-130K Annually
Mid level
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills: Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
Reposted 4 Days AgoSaved
Easy Apply
San Francisco Bay Area, CA
Easy Apply
Internship
Internship
Cloud • Information Technology
The Cloud Technical Support Engineer - Co-op will assist enterprise customers with integrating applications, diagnose issues, validate interoperability with third-party software, and work with R&D and development teams.
Top Skills: APIsAws S3DnsHTTPLinuxSdksTcp/IpTls
Reposted 14 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
116K-197K Annually
Senior level
116K-197K Annually
Senior level
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Provide Tier 1 technical support and analysis for end-user computing services and peripheral devices, manage logistics, and ensure seamless IT service delivery.
Top Skills: AWSAzureCitrixDhcpDnsGCPItilJIRAServicenowTcp/IpVMware
Reposted 15 Days AgoSaved
In-Office
San Francisco Bay Area, CA
100K-135K Annually
Mid level
100K-135K Annually
Mid level
Artificial Intelligence • Software • Automation
Provide exceptional technical support to customers using Assembled's Workforce Management product, resolve issues, and advocate for customer needs while improving operations.
Top Skills: APIsSQL
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Reposted 5 Days AgoSaved
In-Office
San Francisco Bay Area, CA
90K-140K Annually
Mid level
90K-140K Annually
Mid level
Artificial Intelligence • Software
As a Technical Support Engineer at Pocus, you'll assist customers with product-related questions, build support structures, and collaborate with cross-functional teams while driving customer success.
Top Skills: APIsSalesforceSql/Soql
19 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills: APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
19 Days AgoSaved
Remote
San Francisco Bay Area, CA
19-21 Hourly
Junior
19-21 Hourly
Junior
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills: CSSEcommerce PlatformsHTMLJavaScriptJquery
19 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
98K-145K Annually
Senior level
98K-145K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.
Top Skills: CSSDatadogHTMLJavaScriptJSONPostmanPythonRest ApisSQLSql Editors
Reposted YesterdaySaved
Easy Apply
In-Office
San Francisco Bay Area, CA
Easy Apply
180K-210K Annually
Senior level
180K-210K Annually
Senior level
Artificial Intelligence • Software
The Head of Technical Support and AI Integration leads the support team, drives operational excellence, utilizes AI for customer outcomes, and collaborates with Engineering and Product teams. Responsibilities include process improvements, support data analysis, and building scalable support foundations.
Top Skills: AIAutomationEngineering PrinciplesSupport Analytics
Reposted 3 Days AgoSaved
In-Office
San Francisco Bay Area, CA
85K-100K Annually
Mid level
85K-100K Annually
Mid level
Software
The Technical Support Specialist will troubleshoot complex product issues, respond to technical questions, and improve internal support workflows while ensuring high-quality assistance for users.
Top Skills: Ai AgentsGitGitIdesMarkdownMdxRetool
Reposted 5 Days AgoSaved
In-Office
San Francisco Bay Area, CA
Mid level
Mid level
Artificial Intelligence • Software
As a Customer Engineer, you will drive customer success through onboarding, technical support, product insights, and liaising between customers and engineering teams.
Top Skills: Computer ScienceData AnalysisEngineeringSoftware DevelopmentTechnical Support
Reposted 6 Days AgoSaved
In-Office
San Francisco Bay Area, CA
32-34 Hourly
Senior level
32-34 Hourly
Senior level
Professional Services
The Technical Support Associate provides software support, troubleshooting, and incident management documentation while delivering customer service at client locations.
Top Skills: Best AuthorityLegalkeyExcelMs OutlookMs WordNetdocumentsWindows OsWorkshare Compare
Reposted 11 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
221K-271K Annually
Mid level
221K-271K Annually
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
As a Senior Technical Support Engineer, you will support developers using Cloudflare's products by troubleshooting issues, guiding best practices, and collaborating with teams to enhance the developer experience.
Top Skills: AWSAzureCloudflare WorkersGCPJavaScriptNode.jsReactVue
6 Days AgoSaved
In-Office
San Francisco Bay Area, CA
75K-109K Annually
Mid level
75K-109K Annually
Mid level
Big Data • Cloud • Marketing Tech • Social Impact • Software
As a Technical Support Engineer, you will resolve technical challenges for clients, manage ticket queues, and ensure customer satisfaction. You will collaborate with the Customer Support team to provide exceptional support and improve client experiences, using your technical skills in software technology or advertising technology.
Top Skills: SQL
Reposted 6 Days AgoSaved
In-Office
San Francisco Bay Area, CA
50K-150K Annually
Mid level
50K-150K Annually
Mid level
Information Technology • Other
Support Engineers resolve technical issues for enterprise customers, improve customer experiences, and document practices while mastering the Tanium platform.
Top Skills: BashEndpoint SecurityIncident ResponseNetworkingOperationsPowershellProgrammingPythonScriptingSecuritySystems ManagementVbscript
Reposted 6 Days AgoSaved
In-Office
San Francisco Bay Area, CA
40K-120K Annually
Entry level
40K-120K Annually
Entry level
Information Technology • Other
As an Associate Technical Support Engineer, you will resolve customer technical issues, triage support cases, and enhance customer experience through effective communication and problem-solving.
Top Skills: BashNetworkingOperationsPowershellProgrammingPythonScriptingSecurityTaniumVbscript
7 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
180K-220K Annually
Senior level
180K-220K Annually
Senior level
Information Technology • Software • Database
The role involves building and scaling a globally distributed technical support organization, improving support systems, enhancing customer experience, and recruiting top talent. You will manage support operations and ensure high-quality service across multiple regions.
Top Skills: Ai/Ml ProductsDeveloper ToolsObservability Tooling
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