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Top Tech Support Jobs in San Francisco Bay Area, CA
Artificial Intelligence • Cloud • Hardware • Machine Learning • Software • Infrastructure as a Service (IaaS)
As a Technical Support Engineer, you'll manage incidents, improve service quality, and ensure effective communication between internal teams and customers, emphasizing problem-solving and customer satisfaction.
Top Skills:
BashJavaScriptKubernetesLinuxPythonSlurm
Fintech • Payments • Financial Services
As a Technical Support Engineer, you will interface with merchants, handle integrations, provide operational excellence, and track product feedback.
Top Skills:
HTMLJavaJavaScriptPHPScriptingSQL
Cloud • Hardware • Security • Software
The Technical Support Engineer role involves troubleshooting customer environments, educating on product installation, and collaborating with teams to enhance product quality.
Top Skills:
Computer EngineeringComputer ScienceCybersecurityInformation TechnologyLinuxNetworkingPythonSystems AdministrationTelecommunications
Legal Tech • Software • Generative AI
As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.
Top Skills:
AIClient OnboardingData AnalysisPlatform ManagementTechnical Support
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Technical Support Engineer II provides technical support to customers, resolves integration issues, writes scripts, and ensures effective communication with clients.
Top Skills:
GoJavaScriptKubernetesMySQLPostgresPythonRubyTerraformUnix
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.
Top Skills:
Ai TechnologyBluetoothCellular Communication DevicesGatewaysIotNetworking HardwareRouters
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Cloud • Information Technology
The Cloud Technical Support Engineer - Co-op will assist enterprise customers with integrating applications, diagnose issues, validate interoperability with third-party software, and work with R&D and development teams.
Top Skills:
APIsAws S3DnsHTTPLinuxSdksTcp/IpTls
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Provide Tier 1 technical support and analysis for end-user computing services and peripheral devices, manage logistics, and ensure seamless IT service delivery.
Top Skills:
AWSAzureCitrixDhcpDnsGCPItilJIRAServicenowTcp/IpVMware
Artificial Intelligence • Software • Automation
Provide exceptional technical support to customers using Assembled's Workforce Management product, resolve issues, and advocate for customer needs while improving operations.
Top Skills:
APIsSQL
New
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Artificial Intelligence • Software
As a Technical Support Engineer at Pocus, you'll assist customers with product-related questions, build support structures, and collaborate with cross-functional teams while driving customer success.
Top Skills:
APIsSalesforceSql/Soql
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
HR Tech • Information Technology • Professional Services • Sales • Software
Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.
Top Skills:
CSSDatadogHTMLJavaScriptJSONPostmanPythonRest ApisSQLSql Editors
Reposted YesterdaySaved
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Artificial Intelligence • Software
The Head of Technical Support and AI Integration leads the support team, drives operational excellence, utilizes AI for customer outcomes, and collaborates with Engineering and Product teams. Responsibilities include process improvements, support data analysis, and building scalable support foundations.
Top Skills:
AIAutomationEngineering PrinciplesSupport Analytics
Software
The Technical Support Specialist will troubleshoot complex product issues, respond to technical questions, and improve internal support workflows while ensuring high-quality assistance for users.
Top Skills:
Ai AgentsGitGitIdesMarkdownMdxRetool
Artificial Intelligence • Software
As a Customer Engineer, you will drive customer success through onboarding, technical support, product insights, and liaising between customers and engineering teams.
Top Skills:
Computer ScienceData AnalysisEngineeringSoftware DevelopmentTechnical Support
Professional Services
The Technical Support Associate provides software support, troubleshooting, and incident management documentation while delivering customer service at client locations.
Top Skills:
Best AuthorityLegalkeyExcelMs OutlookMs WordNetdocumentsWindows OsWorkshare Compare
Cloud • Information Technology • Security • Software • Cybersecurity
As a Senior Technical Support Engineer, you will support developers using Cloudflare's products by troubleshooting issues, guiding best practices, and collaborating with teams to enhance the developer experience.
Top Skills:
AWSAzureCloudflare WorkersGCPJavaScriptNode.jsReactVue
Big Data • Cloud • Marketing Tech • Social Impact • Software
As a Technical Support Engineer, you will resolve technical challenges for clients, manage ticket queues, and ensure customer satisfaction. You will collaborate with the Customer Support team to provide exceptional support and improve client experiences, using your technical skills in software technology or advertising technology.
Top Skills:
SQL
Information Technology • Other
Support Engineers resolve technical issues for enterprise customers, improve customer experiences, and document practices while mastering the Tanium platform.
Top Skills:
BashEndpoint SecurityIncident ResponseNetworkingOperationsPowershellProgrammingPythonScriptingSecuritySystems ManagementVbscript
Information Technology • Other
As an Associate Technical Support Engineer, you will resolve customer technical issues, triage support cases, and enhance customer experience through effective communication and problem-solving.
Top Skills:
BashNetworkingOperationsPowershellProgrammingPythonScriptingSecurityTaniumVbscript
Information Technology • Software • Database
The role involves building and scaling a globally distributed technical support organization, improving support systems, enhancing customer experience, and recruiting top talent. You will manage support operations and ensure high-quality service across multiple regions.
Top Skills:
Ai/Ml ProductsDeveloper ToolsObservability Tooling
Top Companies in San Francisco Bay Area, CA Hiring Tech Support Roles
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