Top Customer Success Jobs in San Francisco Bay Area, CA

As an Engagement Manager, you'll own AI deployment projects, leading workshops, driving process improvement, and engaging with clients to ensure program success.

The AI Success Manager drives customer success with Braze's AI products, ensuring renewals, upsells, and collaboration with internal teams on analytics and insights.

The Technical Account Manager manages customer relationships, driving technical adoption and value of the Braze platform while collaborating with account teams to address client needs and technical initiatives.

As a Senior Lead Solutions Consultant, you'll mentor team members, provide strategic insights during pre-sales, and collaborate with sales, marketing, and product teams to foster long-term customer relationships.

The Senior Lead AI Solutions Consultant will drive expansion revenue by promoting the Braze AI tools, conducting proof of concepts, and leading educational programs while collaborating with various stakeholders in customer lifecycle marketing.

Manage complex customer escalations, lead cross-functional teams, enhance Escalation Management Function, drive continuous improvements, and mentor team members. Responsibilities include communication with stakeholders, developing action plans, and analyzing performance metrics.