Top Customer Success Jobs in San Francisco Bay Area, CA

The role involves leading initiatives in customer experience operations, strategic planning, process design, and workforce management, focusing on enhancing customer value and operational efficiency.

Manage customer experience operations, develop strategic recommendations, improve capacity models and staffing plans, optimize processes, and drive CX initiatives.

Lead the Solutions Engineering team for Mid-Market sales, building technical demos and advising on integrations, security and compliance for clients while driving technical wins and expanding customer base.

The Solutions Engineer will collaborate with sales to provide technical guidance, respond to inquiries, and enhance customer onboarding with Notion's solutions, while contributing to product feedback and representing Notion at events.

The Solutions Engineer will collaborate with Account Executives on enterprise sales, lead discovery and design solutions, present value propositions, guide security processes, and contribute to sales enablement efforts.

The Fraud & Abuse Analyst will develop risk monitoring processes, manage account escalations, and collaborate with engineering on moderation tools while providing user support and maintaining compliance.

Lead the Customer Success team for the Americas, aligning strategies, fostering customer relationships, optimizing processes, and driving retention across a diverse client base in a SaaS environment.

Lead internal communications strategy, partnering with leadership to streamline messages and enhance employee engagement through creative storytelling and organizational skills. Manage company announcements and events, ensuring clarity and alignment with the company's mission.

The role involves designing scalable systems for Sales and Customer Success, managing projects from start to finish, and integrating various technologies, particularly Gainsight and Salesforce.

The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.