Lead and scale a concept-first design organization, set and enforce a high creative bar, build repeatable design systems and processes, mentor emerging leaders, and partner cross-functionally to align design with brand and business strategy.

Lead Braze's community, advocacy, CABs, and customer storytelling to drive retention and expansion. Build measurement-driven programs, integrate community signals into CS and GTM workflows, run a five-person team, and partner cross-functionally with PMM, Content, Product, CX, Demand Gen, and Events.