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The Customer Retention Representative engages with policyholders to retain customers considering cancellation, assists with policy adjustments, and meets performance metrics in a remote call center environment.

The Bilingual Customer Retention Representative engages with policyholders to retain insurance coverage by addressing cancellation requests and lapsed policies, fostering relationships, and providing customer support solutions.

As a Part-Time Customer Retention Representative, you will engage with customers to recover lapsed policies, provide solutions, and maintain relationships, ensuring customer satisfaction and retention.