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Provide technical consulting for enterprise customers using Ramp’s financial platform. Advise on ERP, HRIS, API, integration, configuration, and system architecture solutions; support implementations and expansion opportunities; troubleshoot integration blockers; guide customer technical decisions; document scalable use cases; and channel customer feedback to Product and Engineering. Partner cross-functionally with Customer Activation, Account Management, Sales, Product, Design, Engineering, and implementation teams.

Lead enterprise customers through implementation and onboarding of Ramp’s Bill Pay and Procurement products. Configure AP workflows, approval routing, vendor management, purchasing, and invoice processes; identify implementation blockers; drive product adoption and business outcomes; troubleshoot issues with Product and Engineering; manage multiple activation timelines; and provide customer feedback to influence the product roadmap.

Provides technical and financial consulting to commercial customers, guiding ERP, HRIS, API, and accounting integrations from onboarding through expansion. Advises on system architecture, configuration, implementation solutions, and integration troubleshooting without directly coding. Partners with Sales, Customer Success, Product, Engineering, and implementation teams; translates technical concepts into business value, documents scalable solutions, and channels customer feedback into product roadmap improvements.

Lead and coach a team of Account Executives to source, pitch, and close mid-market new business. Hire and train AEs, set quotas, run 1:1s, build playbooks, optimize processes, report forecasts and KPIs, and collaborate cross-functionally to drive pipeline and performance.

Build and ship end-to-end software and AI agent solutions for Ramp’s largest customers. Responsibilities include understanding customer pain points, shaping product specifications, delivering scalable products, collaborating with Sales, Solutions, Customer Success, and Account Management, and influencing the core product roadmap through domain expertise and prioritization decisions.

Leads Product Finance and Corporate FP&A, including unit economics, pricing and monetization strategy, strategic deals, investment analysis, consolidated financial modeling, headcount and non-payroll budgeting, executive and Board reporting, and finance systems tooling. Partners with Product, Engineering, Sales, Accounting, People, Procurement, and executives to guide capital allocation, cost strategy, business planning, and growth decisions.

Own and scale Ramp’s go-to-market business systems, including HubSpot and Salesforce architecture, automation, integrations, data quality, funnel operations, lead routing, and attribution. Prioritize systems work by ROI, make architecture and delivery decisions, resolve operational issues, and align Sales, Account Management, Partnerships, Product, Engineering, and Finance stakeholders. Build scalable workflows and internal tooling with strong governance and minimal supervision.

Own the roadmap, architecture, automation, integrations, attribution, and operational health of partner go-to-market systems. Build Salesforce workflows and manage partner referrals, deal registration, opportunity linkage, and payouts. Prioritize requests using ROI and maintenance costs, translate ambiguous business needs into measurable solutions, and lead cross-functional projects across sales, partnerships, product, engineering, and finance.

Administer and enhance go-to-market business systems supporting Post Sales, Customer Success, Account Management, and Solutions teams. Build Salesforce automations, validations, and applications; analyze requirements; write technical specifications; implement system changes and integrations; and maintain documentation. The role partners with Finance Operations and Quote-to-Cash teams to deliver scalable systems solutions across the organization.

Manages and develops Account Executives responsible for acquiring and closing new business. Oversees coaching, hiring, training, quota performance, pipeline strategy, forecasting, dashboards, sales processes, and cross-functional collaboration. Builds sales playbooks, improves team efficiency, and represents the AE team across the organization. Requires quota-carrying sales experience, sales-team leadership, SaaS or outbound sales experience, data analytics proficiency, and strong communication skills.