Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Lead procurement product implementations from close-won to go-live for upper mid-market customers. Map current procure-to-pay workflows, design future-state configurations, manage stakeholder change, configure procurement and bundled Bill Pay, and provide product feedback to Engineering and Product. Partner with AEs and AMs and hand off to CSMs for ongoing success.

The Account Manager will develop strategies to expand accounts, build relationships with C-Level executives, and drive growth within existing products while collaborating across teams to enhance customer experience.

The Data Scientist will develop data products, collaborate with various teams, and drive analytics culture at Ramp, focusing on improving decision-making and reporting.

Manage the implementation of Ramp's products for new enterprise customers by executing launches, guiding customers, and ensuring product utilization for revenue growth.

The Account Manager will manage relationships with 150-200 commercial customers, drive product adoption, and identify growth opportunities through strategic conversations and collaboration.

As an iOS Engineer at Ramp, you'll develop and enhance the mobile app, establish engineering standards, and collaborate with cross-functional teams.

Leads Phone, Email, and Chat customer experience operations within a 24/7 organization. Responsibilities include managing channel teams and managers, improving customer satisfaction, quality, service levels, productivity, workflows, and automation; handling escalations; translating strategy into scalable operations; and partnering with Product, Engineering, AI, Risk, and Operations teams to improve customer and frontline experiences.

Lead strategy, systems, and a team of 6-8 Scaled Customer Success Managers to drive self-serve onboarding, activation, retention, and expansion at scale. Build data-backed dashboards, run metric reviews, partner with Product and Growth, launch education and automation programs, improve efficiency via content and applied AI, and hire/coach team to meet activation, expansion, and CSAT targets.

Build and grow Ramp’s accounting partner channel by sourcing and signing new accounting firms, creating go-to-market plans, generating client referrals, managing partner relationships, conducting business reviews, enabling partner teams, and collaborating cross-functionally on marketing, onboarding, product feedback, and sales workflows.

Lead a team of Talent Operations to scale recruiting infrastructure and tech stack, manage headcount planning, interview operations, compliance, and candidate/interviewer experience across global hiring.