Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Lead and develop a small, senior Premier Support team for enterprise accounts, owning performance, SLAs, escalations, capacity planning, playbooks, and close partnership with Account Management. Use data and AI tools to drive decisions, build durable processes, and manage change while providing on-call coverage for critical customers.

Serve as the technical subject-matter expert for enterprise customers running Microsoft Dynamics F&O. Lead integration design, configuration, and troubleshooting for complex multi-entity ERP environments, partner with Customer Activation and Account Management, influence product roadmap, contribute internal documentation and scale Ramp's F&O integration capabilities.

Serve as the primary technical consultant for enterprise customers running Oracle Fusion Cloud. Guide Oracle Cloud integrations, configuration, and architecture; collaborate with Customer Activation, Account Management, Product, and Engineering; troubleshoot integration blockers; define success criteria; and influence product roadmap while scaling Oracle Cloud accounting integrations across multi-entity, global environments.

Build full-stack data science solutions for finance: develop, test, and ship models; partner with data engineering and finance teams to create actionable financial insights; drive experimentation and analytics best practices; produce dashboards and reports to influence business decisions.

Provide daily in-person IT support at Ramp’s San Francisco office while administering core SaaS applications (Okta, Google Workspace, Slack, JAMF). Handle provisioning/deprovisioning, access management, AV and endpoint support, SaaS portfolio and renewals, build automations/integrations, run audits, and own small-to-large projects to improve IT operations.

Customer Success Managers manage partner-referred customer activation, growth, and retention, build relationships, and drive partner onboarding and education.

Own activation, growth, and retention of partner-referred customers. Build and maintain partner relationships (Accounting, PE, VC), deliver partner onboarding and enablement, drive scalable customer onboarding, collaborate with Product and Engineering on feedback and solutions, and meet/exceed performance targets.

Coordinate and drive interview scheduling and logistics, provide a high-touch candidate experience, manage virtual and in-person interviews, collaborate with talent and hiring teams, identify process bottlenecks, and maintain workflows in GSuite and the ATS for scheduling automation.

The Senior Scaled Customer Activation Manager will onboard and activate a large portfolio of customers, drive adoption of Ramp's platform, and ensure a high-quality customer experience while managing multiple tasks efficiently.

The role involves overseeing customer onboarding, ensuring successful activation and retention, managing multiple accounts, and collaborating with product teams.