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The role involves building relationships with startup founders, leveraging Vercel's tools for AI-native development, and driving customer expansion through technical insights and strategic support.

The Head of Field Engineering Operations will design and optimize operational strategies for the Field Engineering team, focusing on systems, processes, and frameworks to enhance performance and customer impact while leading a high-performing team.

Lead Partner Operations for Vercel's Partnerships function: own PRM and partner tech stack, implement partner program processes (deal registration, MDF, tiering), integrate partner flows with GTM systems and finance, run Marketplace operations, build reporting and KPIs, and partner with cross-functional stakeholders to drive partner-sourced revenue growth.

Lead and scale an install-base commercial sales team to retain, expand, and grow Vercel customers. Hire, coach, and mentor AEs; drive expansion and upsell motions; engage technical and business stakeholders; collaborate cross-functionally with Customer Success, Product, and Solutions Engineering; forecast and track performance; and participate hands-on in deals and demos to deepen platform adoption.

Full-cycle commercial account executive responsible for net-new logo acquisition: build and manage pipeline, prospect, run technical evaluations with Solutions Architects, negotiate and close deals, maintain CRM hygiene and forecasts, and partner cross-functionally to drive successful evaluations and customer outcomes.

The Corporate Events Manager will plan and execute Vercel's flagship events, collaborating with teams to shape keynotes and manage logistics, budgets, and KPIs, delivering events that inspire developers and drive company goals.

Design and execute multi-channel lifecycle programs (email, in-app, paid) to drive activation, adoption, retention, and expansion. Build segmentation, personalization, automated workflows, A/B tests, and reporting. Partner with Growth Product, Demand Gen, Product Marketing, Data, Sales, and Customer Success to align campaigns with GTM and develop messaging for technical and business audiences.

Partner with Engineering and Product to measure and optimize infrastructure and AI costs, build cost-attribution tooling, define unit economics and driver-based forecasts, support pricing and margin expansion, and develop scalable cost allocation frameworks to improve gross margin and IPO readiness.

Own end-to-end paid acquisition across major channels (Google, Meta, LinkedIn, YouTube, emerging channels) to drive signups, activations, and pipeline. Manage multi-million-dollar media budgets, optimize ROAS/CAC, implement AI-driven automations and creative testing, maintain tracking and attribution (pixels, conversion APIs), report performance, and align cross-functionally with product, creative, data, and marketing ops.

Lead and scale core accounting operations including capitalized commissions, payroll, and subsidiary accounting. Manage and mentor staff, oversee offshore work, drive SOX controls and audit readiness, support M&A integrations, partner with FP&A, and implement automation and AI to improve processes.