Drive revenue expansion within Super Dispatchs existing shipper and carrier customers by cross-selling premium products (SuperProtect, SuperAgent). Identify expansion opportunities using usage data and health scores, run targeted demos, close upsell deals, and collaborate with Account Management, Customer Success, and Product to ensure smooth onboarding and product adoption.

Manage customer onboarding relationships, configure the platform, set up integrations, train users, escalate technical issues, use AI tools to improve efficiency, and drive adoption for long-term customer success.