Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Drive new enterprise business for managed and advisory cloud services. Self-source pipeline, engage C-level stakeholders, run complex multi-threaded deals, leverage partner ecosystems (AWS, Azure, Google, VMware), and collaborate cross-functionally to close recurring revenue and professional services contracts while meeting quota and growing territory.

Own and grow a portfolio of enterprise and upper mid-market clients by driving revenue, retention, and expansion of managed and professional services. Develop account plans, manage opportunities through the sales cycle, coordinate cross-functional delivery, monitor account health, and build relationships with senior business and IT stakeholders to deliver measurable business outcomes.

Own and grow a portfolio of strategic enterprise clients, build C-suite relationships, drive revenue, retention, and expansion across managed and professional services, lead multi-year multi‑SOW engagements, coordinate cross-functional teams, manage account strategy, forecasting, and act as executive escalation for client issues.

Lead Customer Success to ensure customers realize measurable business outcomes, reduce churn, and drive retention and expansion. Build segment-specific playbooks, orchestrate cross-functional execution across Sales, Delivery, Support, and Operations, own renewals and CSQL generation, lead executive customer engagements, hire and develop CSM leadership, and report on CS KPIs including GRR, NRR, health scores, and CS NPS.

Senior individual-contributor responsible for enterprise service quality strategy and governance across Cox Fleet internal operations. Drives KPI frameworks, data-driven insights, root-cause analysis, and cross-functional improvement initiatives. Advises senior leaders, builds scalable coaching/tools, establishes governance and executive reporting, and embeds continuous improvement and accountability without direct people management.

Lead and coach a team of Customer Care Specialists, resolve complex escalations (including fraud), provide advanced technical support, analyze feedback and trends, drive process improvements, and optimize AI-powered tools and contact center systems to improve customer experience.

Lead complex, cross-functional programs from initiation through adoption. Build integrated plans, manage scope/budget/risks, produce executive-ready status narratives, drive stakeholder alignment, and implement PMO standards. Apply AI productivity tools to increase delivery velocity, pilot emerging tools, and support change readiness and continuous improvement across the PMO.

Lead UKG configuration and administration for timekeeping, accruals, attendance, scheduling, and integrations across the enterprise. Partner with HR teams and technology stakeholders to gather requirements, design solutions, implement enhancements, ensure compliance with labor rules, and support M&A and digital HR initiatives. Provide testing, troubleshooting, and operational support for UKG environments.

Lead and execute change enablement strategies for Fleet initiatives, including impact assessments, stakeholder engagement, readiness planning, adoption measurement, and cross-functional alignment. Partner with business leaders and L&D to identify capability gaps, advise on best practices, facilitate workshops, monitor adoption metrics, and drive continuous improvement of change methodologies. Support sponsorship activities and lead special strategic projects.

Lead RapidScale's national pre-sales technical organization, mentoring Solutions Architects, driving strategy, and ensuring alignment between Sales, Product, and Delivery to achieve business outcomes.