Lead global calibration, measurement test equipment, and procurement processes across integrated laboratories. Harmonize procedures, ensure ISO 17025 compliance, manage equipment lifecycle and procurement standards, define KPIs, drive continuous improvement, and embed equipment workflows into digital platforms while engaging stakeholders to ensure adoption and governance.

Serve as a global SME for Industrial Metaverse technologies (PLCs, IoT, cloud/edge, digital twins, AI, EMC/RED, cybersecurity). Lead standards work, develop test programs, perform and supervise complex testing, train staff, represent UL externally, and support clients and continuous improvement across regional or global labs.

Leads sales strategy and account planning for UL products and services in the retail softlines sector. Manages existing relationships, renewals, specialty-product opportunities, and new-logo sales from prospecting through close. Builds pipelines, conducts discovery, develops proposals, coordinates technical resources, and transitions closed deals to fulfillment teams. Provides expert guidance to account managers and contributes to multi-year growth plans.