Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Manage enterprise SaaS customer accounts through renewals, upsells, adoption, and value realization. Serve as a trusted advisor and product consultant, negotiate multi-year contracts, monitor customer health, and coordinate internal teams to close deals. Become an expert in Zip’s procurement platform and market, support prospecting and sales cycles, and help build scalable sales processes within a high-growth startup.

Own end-to-end product design for Zip’s Procure-to-Pay workflows, including purchase orders, approvals, invoices, payments, alerts, dashboards, and failure states. Partner with product managers and engineers to ship features and AI-assisted agent experiences. Conduct customer research with AP teams and requesters, iterate on UX and visual design, and participate in design reviews. The role is hybrid in San Francisco, requiring three office days per week.

Own end-to-end product design for Zip’s global payments experience, including payment scheduling, tracking, failures, retries, bank integrations, and provider migrations. Shape product direction, conduct customer research, collaborate with engineering, product, and go-to-market teams, and design experiences for finance and enterprise users. The role also involves influencing AI-related product investments and delivering polished web application experiences.

Build reliable, scalable frontend applications and components for Zip’s enterprise procurement platform. Develop user-facing features, APIs, and maintainable production code while collaborating with product and customer-facing teams. Engineers own work from concept through production, contribute to frontend architecture and practices, and may work with AI/ML teams to create intelligent workflows.

Own the product strategy and roadmap for Zip’s identity platform, including authentication, MFA, SSO, access controls, permissions, security, governance, reporting, and insights. Partner closely with engineering to define requirements, make technical tradeoffs, and deliver scalable enterprise capabilities. Support complex organizational structures, auditability, compliance, and customer needs while communicating effectively with technical and non-technical stakeholders.

Own post-sales strategy and operations for Customer Success, including customer segmentation, coverage models, reporting, renewal forecasting, operating cadences, and performance metrics. Partner with post-sales leadership and cross-functional teams to drive retention, expansion, and customer experience improvements. Use SQL, spreadsheets, BI tools, and RevOps systems to analyze data, inform decisions, and execute high-impact initiatives.

Build reliable, scalable software products and APIs for Zip’s enterprise procurement platform. Responsibilities include designing web applications, writing maintainable code, collaborating with product and customer-facing teams, and solving complex technical challenges autonomously. The role spans backend and frontend development, integrations, reporting, workflows, and payment systems, with opportunities to work alongside AI/ML teams.

Leads corporate finance infrastructure, including consolidated financial reporting, cash flow modeling, annual budgeting, forecasting, and long-range planning. Owns FP&A tools and data infrastructure, develops board and investor reporting, and partners with executives, HR, People Operations, Real Estate, Accounting, and G&A leaders on planning, spending, headcount, and capital allocation decisions.

Lead enterprise customer onboarding and end-to-end implementation of Zip’s procurement platform. Configure customer processes, conduct training and Q&A sessions, manage requirements and projects across multiple implementations, coordinate solutions and technical consultants, and collaborate with product and engineering teams on customer requests. Continuously improve post-sales processes and accelerate customer time to value.

Lead customer onboarding and end-to-end ERP/procurement platform implementations. Gather requirements, configure customer processes, deliver training, manage projects across multiple clients, and collaborate with product and engineering teams on customer requests and roadmap priorities. Improve post-sales processes and accelerate customer time to value while maintaining strong stakeholder relationships.