Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Provide Tier 2 technical support and escalations for Tailscale customers: troubleshoot complex networking and SSO issues, manage ticket SLAs, mentor Tier 1, collaborate with Product/Eng, and contribute to documentation and recurring friction elimination.

Build and ship internal AI enablement tools, workflows, and guardrails to help engineers use coding agents and LLMs safely and productively. Evaluate models and agents, partner with engineering teams, measure adoption and impact, and provide documentation, training, and hands-on support to increase engineering velocity and quality.

Serve as a technical, customer-facing engineer for strategic enterprise customers: lead onboarding, provide hands-on configuration and troubleshooting, run QBRs, drive adoption and expansion, relay customer feedback to product/engineering, and produce technical documentation to enable self-service and long-term success.

Create technical, growth-focused educational content (tutorials, implementation guides, demos, comparisons) that drives discoverability and product adoption. Work with product, engineering, and marketing to build hands-on examples, optimize content for search and AI discovery, refresh existing assets, and measure impact against quarterly growth metrics.

Design and implement security and privacy improvements across Tailscales codebase. Audit features for vulnerabilities, perform threat modeling and security analysis, drive remediation, and spend at least half your time writing code to build security features, defenses, and tooling.

Own frontend architecture and platform for a unified web console. Build identity-adjacent systems (auth, sessions, CORS/CSRF protections), shared infra and tooling, testing strategies, and enable other teams to ship reliable UIs. Collaborate across design, growth, and infrastructure; participate in on-call rotation.

Design, build, and maintain internal infrastructure and shared engineering services. Improve observability, CI/CD, and automation, operate cloud-managed services and VMs, participate in incident response, and collaborate with product and customer-facing teams to enable data-driven decisions and scalable systems.

Serve as the primary technical counterpart for channel partners, leading discovery, architecture, demos, and POCs. Enable partners with training, reference architectures, and playbooks; co-sell with AEs and Channel AMs; architect multi-party deals; provide product feedback; and drive partner-sourced revenue while maintaining high-trust technical relationships.

Develop and maintain Tailscale's Windows client and contribute to cross-platform client and backend code. Build UI and platform integrations using WinUI/Windows native frameworks, write unit and integration tests, implement Windows platform features while preserving compatibility, and collaborate asynchronously across a distributed engineering team.

Lead resolution of high-severity post-sales escalations: investigate and reproduce complex networking and software issues, run customer calls, collect logs and evidence, create engineering-ready handoff packages, identify systemic patterns, and improve tooling and runbooks to raise Support's technical capability.