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Design, build, and operate Temporal Cloud's identity and access systems: authentication (OAuth/OIDC, SAML), authorization (RBAC/policy), workload identity, enterprise IdP integrations (Okta, Entra ID, Google Workspace), SCIM provisioning, token handling and revocation for SLOs, and partner with Security/Product/platform teams to ship secure-by-default IAM features and documentation.

Lead the AI Developer Experience team to enhance developer productivity through AI tools, streamline workflows, and ensure effective AI adoption across the organization.

The Operations Manager will optimize support processes, develop analytics for customer health, manage tools and automations, and ensure scalability of service delivery.

The role involves owning the sales cycle, developing strategic plans, engaging with technical stakeholders, and managing relationships to drive customer acquisition in enterprise organizations.