Provides administrative and clerical support for managers, including route monitoring, paperwork auditing, filing, phone and email communication, order and inventory updates, delivery team coordination, customer issue resolution, vendor communication, and closing reports. Assists with warehouse functions, freight returns, driver onboarding documentation, and delivery route progress tracking while maintaining accurate records and professional customer service.

Source, recruit, pre-screen, and onboard Independent Service Providers (ISPs) for final-mile home delivery. Conduct on-site recruiting, job fairs, and outreach; validate DOT/MC authority, insurance, and operational readiness; complete background checks and documentation; maintain records in Tenstreet; and travel to customer distribution centers (≈75% travel).