Build and maintain cloud-native, scalable backend services (primarily in Golang). Own microservices architecture, ensure security, reliability, and performance. Work with data stores, CI/CD, Kubernetes, and stakeholders to deliver enterprise-grade privacy solutions.

Lead Customer Experience and Partner Operations and support Sales Operations. Design scalable systems and AI-augmented tools across CRM, CS, support, billing/renewals. Produce analyses to surface churn risk, expansion, services margin, and partner ROI, then translate findings into processes and systems that drive measurable business value.