Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Lead end-to-end software implementations (avg. 8 weeks) for Absorb LMS clients. Serve as primary client contact to gather requirements, define scope, manage timelines, train users, support integrations (APIs, CRM/HRM), and coordinate cross-functional resources while managing multiple projects concurrently to ensure successful rollouts.

Manage end-to-end software implementations (avg. 8 weeks) for Absorb LMS clients. Serve as primary client contact: gather requirements, define scope and timelines, coordinate cross-functional resources, deliver training, support integrations (APIs, CRM/HRM), troubleshoot issues, and oversee multiple simultaneous projects to ensure successful rollouts and client adoption.

Lead customer education, adoption, marketing, and advocacy to drive product adoption, retention, and expansion. Build and scale Absorb Academy, create adoption playbooks with Product, develop advocacy and reference programs, and partner with GTM/Sales to convert engagement into revenue.

Manage a book of mid-market accounts to grow net dollar retention via upsells, cross-sells, renewals, and new opportunities. Build strong client relationships, manage pipeline and proposals, negotiate renewals, and collaborate with internal teams to support client lifecycle and product adoption.

Lead and mentor a US/Canada account management team to drive retention, renewals, expansion, and net retention. Own strategic account plans, Executive Business Reviews, contract negotiations, feature adoption, and cross-functional collaboration to maximize customer value and inform product direction.

Manage a book of SaaS accounts to drive net retention through upsells, renewals, and relationship management. Build proposals, manage pipeline, collaborate cross-functionally, and support client lifecycle and product adoption.

Lead and grow an account management team responsible for renewals, upsells, and expansion. Own operational metrics, forecasting, account plans, and stakeholder relationships while collaborating cross-functionally to drive net dollar retention and revenue growth.

Lead implementation of the marketing website in Webflow and code, translating Figma into semantic, accessible, performant pages and reusable components. Build Web Components and vanilla JS modules, optimize Core Web Vitals, ensure accessibility (WCAG), contribute to Next.js apps, QA experiments, and establish front-end standards and patterns.

Lead and grow an account management team focused on renewals, upsells, and expansion. Own team metrics, forecasting, hiring, client relationships, and collaboration with marketing and product to drive net dollar retention and pipeline growth.

Lead product marketing, GTM strategy, enablement, and design for an AI-powered B2B SaaS portfolio. Own positioning, launches, pricing, buyer and competitor insight, enablement programs and content, cross-functional GTM planning, and drive AI adoption and measurement across product marketing and GTM teams.