Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Customer Engineer responsible for onboarding and supporting strategic customers, guiding product setup and adoption, advising on data curation for Hex AI, delivering training, and answering technical questions. The role builds customer relationships, identifies reusable implementation patterns, gathers product feedback, and informs roadmap priorities. Candidates should have technical customer-facing experience, fluency in SQL and Python, familiarity with modern data tooling, strong communication skills, and the ability to solve ambiguous problems strategically.

The Enterprise Account Executive will build pipeline, drive revenue, manage complex enterprise sales cycles, and close new and expansion business among companies with 2,500+ employees. Responsibilities include understanding customer challenges, positioning Hex, leading discovery and demos with Sales Engineering, managing forecasts, meeting sales goals, and collaborating with product, engineering, marketing, and customer success.

Design and evolve shared backend infrastructure, including APIs, realtime transport, storage frameworks, background job systems, workflow orchestration, and internal tooling. Improve reliability, performance, observability, and security while partnering with product teams on reusable abstractions. Lead technical design discussions, drive migrations and refactors, mentor engineers, and help establish backend architecture and engineering standards.

Build backend-leaning product features for Hex’s AI analytics platform, including APIs, CLI workflows, MCP integrations, access-control systems, enterprise administration, and full-stack product changes. Design scalable systems, implement complex business logic, collaborate through RFCs and code reviews, and contribute across the application stack. The role uses TypeScript, GraphQL, Postgres, Redis, Kubernetes, AWS, and related infrastructure technologies.

Designs and manages security controls for AWS and Kubernetes environments, including sandboxing, infrastructure-as-code, cluster hardening, threat modeling, audits, CI/CD security, incident response, and compliance. The role collaborates with engineering and infrastructure teams, mentors engineers, and advocates for cloud security practices across the organization.

Lead Hex’s context platform engineering team, driving technical strategy, design reviews, hands-on development, people management, and talent recruitment. The role focuses on AI agent behavior, context systems, data-intensive products, and SaaS platforms. The Engineering Lead will establish technical standards, develop engineers, build high-performing teams, and guide the platform’s strategy and execution.

Generate and qualify inbound and outbound leads for mid-market and enterprise accounts. Conduct prospect research, personalize outreach, schedule qualified meetings, and convert leads into pipeline. Partner with Account Executives, Sales Engineers, Demand Generation, Product, Engineering, and Marketing on campaigns, discovery, demos, forecasting, and process improvement. The role is hybrid in San Francisco and requires travel to conferences and company events at least twice per quarter.

Own Salesforce architecture and the broader revenue technology stack. Lead cross-functional initiatives involving lead routing, quote-to-cash, data hygiene, integrations, automation, and AI-driven GTM improvements. Design scalable processes, configure and deploy systems, optimize integrations with Outreach, Gong, and HubSpot, and serve as a technical partner to Revenue, Marketing, Finance, and Data teams.

Build and lead Hex’s Systems Integrator partner program from the ground up. Recruit, qualify, enable, and prioritize SI partners; develop joint go-to-market plans; generate partner-sourced pipeline and revenue; support enterprise deal cycles; and create scalable partner playbooks, incentives, and enablement. Collaborate closely with Sales, Solutions Engineering, Customer Success, Marketing, and cloud and data platform partners to drive customer adoption and company growth.

Own and improve Hex’s cloud infrastructure, CI/CD, observability, databases, security, cost management, and single-tenant deployment systems. The role involves selecting and delivering infrastructure projects, operating Kubernetes and AWS environments, scaling PostgreSQL, implementing infrastructure as code, and building customer-facing platform capabilities. Engineers are expected to handle on-call responsibilities, write application code when needed, and independently turn ambiguous infrastructure problems into shippable solutions.