Collects, processes, and analyzes data from multiple sources using R, Python, and SQL. Develops reports, visualizations, analytical methods, and data-driven insights while applying statistical and introductory machine learning techniques. Collaborates with internal and external stakeholders, documents project progress in JIRA, debugs code, clarifies requirements, and communicates findings through reports and presentations.

Manage complex customer support escalations, account provisioning, technical troubleshooting, database queries, API diagnostics, tracking pixel QA, and outage communications. The role serves as a senior technical client contact, investigates UI and data issues, escalates defects to Engineering, mentors support analysts, maintains documentation, improves workflows, and partners cross-functionally to enhance customer experience and platform resolution processes.

Own product strategy, roadmap, and end-to-end delivery for identity-powered TV measurement features across CTV and streaming. Lead clean room and identity resolution capabilities, conduct market and customer research, define KPIs, and collaborate with engineering, data science, design, sales, and customer success. Advocate for customers, communicate product direction, maintain documentation, and mentor product managers in a data-intensive advertising technology environment.