Leads US talent acquisition strategy and a recruiting team supporting high-volume, multi-site, remote, and BPO hiring. Oversees full-cycle recruiting, hiring events, program launches, recruitment marketing, client partnerships, pipeline analytics, and staffing plans. Drives adoption of AI and recruiting technology, manages ATS data and KPIs, ensures regulatory compliance, and develops talent pipelines while traveling to sites and events approximately 25% of the time.

Supports HR operations for employees across multiple states, with a primary focus on California. Responsibilities include employee relations, onboarding, training, performance management, investigations, policy implementation, HRIS reporting, handbook maintenance, and compliance with employment and benefits laws.

Lead BPO business development and sales growth by identifying market opportunities, generating leads, building B2B relationships, presenting services, negotiating contracts, closing new deals, expanding existing accounts, and developing business plans. The role requires strategic leadership, consultative selling, data interpretation, forecasting, contract negotiation, and frequent travel of up to 50%.