Manage and coach an L&D team to design, develop, and maintain multimodal training programs (onboarding to professional development). Oversee instructional design projects, collaborate with SMEs, ensure instructional soundness and accessibility, analyze LMS and learner data for improvements, and manage timelines, risks, and team performance to align learning with organizational goals.

Manage and grow relationships with manufacturers, distributors, contractors, and trade allies to drive participation in energy-efficiency programs. Conduct outreach, onboarding, training, documentation validation, troubleshooting, and data-driven prioritization; coordinate with internal teams to meet program goals and improve partner experience.

The Business Development Lead develops business strategies, manages proposals, collaborates cross-functionally, and influences business growth in energy efficiency and utility markets.