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Lead Provider Enablement operations overseeing support, training, communications, and self-service for Interwell Acumen. Own strategy and execution to drive onboarding, adoption, NPS, SLAs, and KPIs. Build operating rhythms, Voice of Customer programs, and cross-functional initiatives with Product, Implementations, and Epic teams. Champion generative AI to scale enablement, reduce support volume, and improve outcomes. Manage and develop a provider enablement team; travel up to 20% for customer and internal meetings.

Develop and deploy end-to-end machine learning solutions, collaborate with cross-functional teams, and implement MLOps frameworks while monitoring model performance in production.

Lead architecture and hands-on engineering to design, scale, and govern a cloud-native lakehouse using Databricks and Microsoft Fabric. Build batch/streaming pipelines, ensure HIPAA-compliant PHI handling, produce analytics-ready datasets, mentor engineers, and drive platform strategy, governance, and reliability.

As an Enrollment Coordinator, you will engage with patients, educate them about the CKD program, ensure compliance, and achieve enrollment goals.