Top Tech Jobs & Startup Jobs in San Francisco Bay Area, CA

Analyze customer support workflows, identify automation opportunities, and build scalable AI-driven solutions. Optimize prompts, monitor integrations and APIs, troubleshoot workflow failures, and improve customer satisfaction. Lead cross-functional automation initiatives, drive adoption across support teams, manage an automation roadmap, and measure operational impact and ROI.

Own the end-to-end strategy, roadmap, development, launch, and scaling of a core consumer fintech product area. Partner with design, engineering, data, legal, compliance, marketing, finance, and operations to prioritize opportunities, define specifications, analyze metrics, run experiments, and balance growth, risk, and regulatory requirements. Use customer insights, analytics, industry trends, and AI tools to deliver impactful banking products.

Build and deploy machine learning models for risk and fraud detection. Lead technical efforts in the risk and fraud domain, use SQL and Python for data preparation and production code, design statistically sound experiments, evaluate model performance, and partner with Operations to respond to evolving financial threats.

Own and evolve Step’s visual identity across product, marketing, social, advertising, physical products, and brand experiences. Create polished static and motion assets, develop scalable visual systems and brand guidelines, partner with Product Design and Marketing, provide art direction and mentorship, and explore AI-assisted creative workflows while maintaining high design quality.

Own backend features from inception through production, develop and improve Kotlin services, write maintainable and well-tested code, and design scalable, reliable distributed systems within a small cross-functional team.

Lead Step’s organic social content strategy across TikTok, Instagram, YouTube, and other platforms. Serve as an on-camera brand representative while developing, producing, editing, posting, and optimizing platform-native video content. Research trends, collaborate with creators, grow audiences, improve engagement, and use analytics to guide content strategy and channel performance.

Own and evolve the connection between design systems and production code across iOS, Android, and web. Build reusable components, design tokens, tooling, documentation, and AI-powered workflows while partnering with product designers and engineers. Improve component architecture, accessibility, governance, developer experience, design-to-code processes, and product quality. The role requires strong frontend engineering, design systems expertise, Figma knowledge, visual attention, cross-functional communication, and experience shipping mobile or web applications.

Leads and scales Step’s engineering organization, technical strategy, architecture, execution, and development practices. Partners with executive and cross-functional leaders to deliver reliable, secure, customer-facing financial products. Responsibilities include managing engineering managers and senior engineers, recruiting and retaining talent, improving processes, removing organizational and technical bottlenecks, balancing product delivery with platform investments, and supporting scalable distributed systems.

Own Step’s marketing technology ecosystem, including CDP, mobile measurement, lifecycle messaging, attribution, analytics, vendor integrations, and data pipelines. Build marketing data models, dashboards, audience tools, and campaign automations while managing platforms such as Segment, AppsFlyer, Braze, and Funnel. Lead technical implementation of paid-channel integrations, rewards programs, and CRM campaigns, partnering across Marketing, Product, Engineering, and Data. This hands-on role may eventually build and lead a marketing technology team.

Lead and scale Step’s compliance program across banking, lending, and payments regulations. Own compliance strategy, policies, monitoring, audits, training, issue tracking, complaints, regulatory exams, and reporting. Partner with product, engineering, risk, legal, marketing, customer experience, sponsor banks, auditors, and regulators to ensure compliant operations and product development. Translate regulatory changes into actionable guidance and serve as the primary compliance contact for key stakeholders.