Serves as the technical authority for the Salesforce platform across Sales, Service, and Community Clouds. Designs and develops Apex, Lightning, LWC, Flow, automation, integrations, and enterprise security solutions. Owns platform health, DevOps, releases, deployments, environments, support escalations, and enhancement queues. Partners with business stakeholders to translate requirements into scalable solutions, provides code reviews and mentorship, and evaluates emerging Salesforce capabilities.