Directs global client business operations for a complex Adobe account, coordinating regional teams, establishing operating cadences, tracking decisions and risks, supporting executive engagements, and identifying growth opportunities. The role also manages stakeholder relationships, internal communications, account storytelling, and cross-functional accountability across a matrixed organization.

Leads B2B media strategy and planning across North America, establishing planning frameworks, guiding agency strategists, and shaping priority-client strategies. Develops audience and ABM approaches, connects brand and demand generation, supports pitches and business growth, manages platform partnerships, and evaluates emerging media, AI, identity, and measurement opportunities. Requires strong B2B expertise, executive communication, technology-sector knowledge, and the ability to influence teams without direct authority.

The Business Analyst gathers and documents requirements, facilitates stakeholder workshops, writes user stories and acceptance criteria, and supports Agile delivery teams through planning, refinement, testing, and implementation. The role helps deliver enterprise Adobe Experience Cloud and digital transformation initiatives by collaborating with architects, designers, developers, QA teams, and product leaders. Responsibilities include validating solutions, supporting UAT, and identifying risks, dependencies, and opportunities.