Designs and delivers onboarding, operational learning, compliance, and development programs across three properties. Conducts learning needs analyses, creates training plans and calendars, manages Certified Departmental Trainer program, selects vendors, measures training impact, manages budgets, and supports change initiatives. Coaches managers and facilitates in-person training and property-wide learning initiatives.

Lead and manage all property IT operations including PMS, POS, network, servers, Active Directory, backups and security. Provide 24/7 system availability, end-user and guest support, vendor/contracts management, budgeting, and implementation of corporate technology standards and projects.

Provide front-line HR support including recruitment, applicant and employee inquiries, employment verifications, report and file maintenance, benefits administration, onboarding/orientation, event support, and administrative assistance to the P&C and executive team while maintaining confidentiality.